Navy Cash Standard Operating Procedures - Financial Management ...

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0 Transaction Failed1 Ntwk Message Timeout23The screen to the left is displayed when the servertakes too long to respond to requests.0 Please Remove Card123 Time ExpiredWhile the K22 is operating, various conditions mayoccur that require a transaction to be canceled and thecard removed. This screen is displayed with anexplanation at the bottom. For this example, the cardhas been in the reader too long without action.0 System error cid123When this (or a similar message) is displayed, the K22received incomplete or invalid data from thedisbursing application or ROM II cash register. Theapplication contact (and possibly the Navy CashCustomer Service Center) needs to be contacted.NC SOP Ver 1.12 Chpt 2 K22 K80.doc 2-38 16-Aug-07
2.4 K80 Cashless Automated Teller Machine Device2.4.1 GeneralThe K80 is an Automated Teller Machine (ATM)-like device that can read the chip on theNavy Cash card, interact with the Navy Cash server, and allow users to move “funds” betweentheir bank and credit union accounts ashore and their Navy Cash (strip) accounts or their chipaccounts. The K80 uses a SAM for interaction with the Navy Cash card, i.e., the chip on thecard. If the SAM is not in the K80, the K80 will not work, and a message saying “Out of Order— Call Maintenance” will replace the main screen.The K80 connects to the Navy Cash network through an internal serial port connection. TheK80 is dependent upon a continuous network connection to the Navy Cash server. The K80cannot support offline transactions, and, in fact, no transactions are allowed unless the K80 isconnected to the Navy Cash server. The K80 receives “Ping” messages from the Navy CashServer. If the K80 has not received a “Ping” message within 15 seconds, it will display a screenstating the ATM is currently out of service.In the unlikely scenario that the server is down for a lengthy period of time (days, weeks), theretail operation will be operated on a cash basis, with the same procedures used prior to theimplementation of Navy Cash.NC SOP Ver 1.12 Chpt 2 K22 K80.doc 2-39 16-Aug-07
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NAVSUP Publication 727Navy Cash ®
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NAVSUP Publication 727Navy Cash ®
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RECORD OF CHANGESVERSIONNUMBEREFFEC
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VERSIONNUMBEREFFECTIVEDATECHANGE DE
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ContentsChapter 1 Navy Cash Overvie
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Chapter 4 Private Messes ..........
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5.11 Contingency Operations........
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7.8.2 Monthly Merchant Sales Summar
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8.4.36 Access Editor-Access Control
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Appendix E Disbursing Web Site—ww
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Chapter 1Navy Cash ® Overview1.1 R
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1. The cluster server itself consis
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g. NEXCOM Ship’s Store Program Mr
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Page 35 and 36: SIMASODASOPSPOSSACSSECSSNSSPNTFATYC
Page 37 and 38: 3. NORMAL ENROLLMENTAfter the initi
Page 39 and 40: other personnel who make repeated t
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Page 43 and 44: ut the funds won’t be available a
Page 45 and 46: 1.10 Web and Telephone Purchases Us
Page 47 and 48: Chapter 2K22 and K80 Operating Proc
Page 49 and 50: (b) The operator enters his or her
Page 51 and 52: c. Download of Sales Transactions f
Page 53 and 54: (6) Terminal ID — A 16-digit numb
Page 55 and 56: (5) K22 asks user to select which m
Page 57 and 58: 2.3.5 K22 ScreensThe K22 screen can
Page 59 and 60: . Set Terminal ID. The next require
Page 61 and 62: e. Terminal ID Entry: If Terminal I
Page 63 and 64: a. Merchant Entry Screens. When fir
Page 65 and 66: 0 Press a Function Key1 2 3 Before
Page 67 and 68: 0 Current Amount1 xxxxx.xx2 Enter n
Page 69 and 70: c. Basic Operation Screens. The K22
Page 71 and 72: d. Purchase and Card Entry Screens.
Page 73 and 74: 0 1 2 $ xxxxx.xx3 Enter AmountOnce
Page 75 and 76: i. Purchase Confirmation Screens. I
Page 77 and 78: j. Diagnostic Screens. While in the
Page 79 and 80: . Card Entry0 Please Insert1 Navy C
Page 81 and 82: 0 Withdraw $ 10.5312 Confirm OK=Yes
Page 83: e. Error Screens.0 Transaction Canc
Page 87 and 88: . Boot Up Screens and Error Screens
Page 89 and 90: 0 Change Terminal1 Identification?2
Page 91 and 92: Chapter 3General Mess3.1 Background
Page 93 and 94: 2. A K22 Point Of Sale (POS) device
Page 95 and 96: (3) The cruise coordinator represen
Page 97 and 98: procedure to perform the refund tra
Page 99 and 100: paragraph 3.6), there are two prima
Page 101 and 102: 5. The FSO will maintain monthly re
Page 103 and 104: 3.13 General Mess Reports and Forms
Page 105 and 106: 3.13.3 Daily Transaction Detail Rep
Page 107 and 108: 3.13.5 Daily Reconciliation Workshe
Page 109 and 110: Chapter 4Private Messes4.1 Backgrou
Page 111 and 112: notation is required to distinguish
Page 113 and 114: a. The K22 Point-Of-Sale (POS) devi
Page 115 and 116: d. The treasurer keys the mess bill
Page 117 and 118: 4.8.2 AshoreAshore, the treasurer u
Page 119 and 120: d. Each day, the treasurer/operator
Page 121 and 122: Control Log must be adjusted to ref
Page 123 and 124: of the general mess, an operator ca
Page 125 and 126: 4.17.2 Monthly Merchant Sales Summa
Page 127 and 128: 4.17.4 Monthly Transaction Detail R
Page 129 and 130: 4.17.6 Daily/Monthly Reconciliation
Page 131 and 132: Chapter 5MWR5.1 Background ........
Page 133 and 134: slight delay in actual deposits is
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transfer from the MWR fund Navy Cas
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EOD batch and completion of the rou
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5.12 MWR Reports (examples)In Navy
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5.12.3 Daily Transaction Detail Rep
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5.12.5 Merchant Settlement ReportRu
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Chapter 6Post Office6.1 Background.
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d. All USPS Postal Money Orders wil
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(6) Wait for the process to finish,
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6.11 Post Office Forms and Reports
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6.11.2 Daily ReportIn Navy Cash, al
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6.11.4 Merchant Settlement ReportRu
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Chapter 7Ship’s Store7.1 Backgrou
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7.1 BackgroundThis chapter describe
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c. Navy Cash ProceduresTo properly
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(5) All completed transactions are
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(UTC)). The total of the SS-141s wi
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file.d. All reports must be signed
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a. Adding a New Vending Machine and
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Disbursing Officer or Sales Officer
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completed between ship and shore. S
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7.6.6 End of the Accounting PeriodA
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7.7.3 CAD Failure.a. Troubleshootin
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7.8.2 Monthly Merchant Sales Summar
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7.8.4 Vending Machine Daily Transac
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7.8.6 Sample Foreign Concessionaire
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Working DraftChapter 8Disbursing an
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Working Draft8.4.27 Safe Bank Trans
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Working Draft8.15.11 Bulk Card Log.
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Working Draft8.1 Backgrounda. This
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Working Draft8.2.3 Navy Cash Card L
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Working Draftdate in each cardholde
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Working Draft8.3.2 Replenishing Nav
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Working Draft8.4 Navy Cash Applicat
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Working Draft8.4.6 Closing the Navy
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Working Draft• Funds Transfer to
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Working Drafttransaction will be re
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Working Draft(2) The Disbursing Off
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Working Draft(6) Miscellaneous Refu
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Working Draft(3) Automated Chip-to-
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Working Draftb. Bulk Refunds consis
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Working Draft8.4.13 Deposit Cash or
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Working Draft8.4.14 Daily Cash Tran
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Working DraftNC SOP Ver 1.12 Chpt 8
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Working Draftf. If a card is blocke
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Working Draft(g) The Disbursing Off
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Working Draftwithin five minutes, a
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Working Draft8.4.17 Unblock Carda.
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Working Draft8.4.18 Card Reporta. T
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Working Draft8.4.19 Assign Replacem
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Working Draft(3) If a visitor card
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Working Draftcredit union account r
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Working DraftCash accounts and canc
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Working DraftDK1 Curt MapleAnne Map
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Working Drafte. Enroll Without a Te
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Working Draftc. Account information
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Working Draft0,1,2,3 Number of ACH
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Working Draft8.4.23 Note Maintenanc
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Working Draftd. “View Disbursing
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Working Draft(b) When viewing a not
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Working Draftbeen received by the s
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Working Draftminimal user requireme
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Working DraftNOTE: K22s operating i
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Working Draftdeposited at the end o
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Working Draft(3) Merchant Settlemen
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Working DraftReport Purpose Sort Ca
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Working Draftwill be displayed. ROM
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Working Draft8.4.27 Safe Bank Trans
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8.4.28 Operator ID MaintenanceWorki
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Working Draft8.4.29 Vending and Shi
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Working Draft(c) The Disbursing Off
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Working Draftwill be prompted to ve
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Working Draft(5) After all the vend
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Working Draft(b) In the second samp
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Working Draftnecessary (see paragra
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Working DraftNC SOP Ver 1.12 Chpt 8
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Working Draft8.4.32 View Disk Usage
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Working Draft(1) PRNOC is used for
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Working Draftb. Marine Corps Option
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Working Draft(8) The TFA will credi
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Working DraftDisbursing Officer sho
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Working Draftcardholder SPO informa
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Working DraftLevel 1Disbursing Offi
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Working DraftNOTE: User names are a
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Working Draft(6) Reset Password. To
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Working Draft(b) Click on the “Ad
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Working Draft(b) Overage. The total
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Working DraftReference Explanation
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Working Draftvending machine to an
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Working DraftUnblocking Access to H
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Working Draftday period. The Fraud
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Working Draftinclude new or updated
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Working DraftFigure 1. End-of-Month
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Working Drafte. Prior to preparing
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Working Draft04 = Food Service coll
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Working DraftSAMPLE DD 2657 DATED 2
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Working DraftSAMPLE DD 2657 DATED 2
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Working Draft8.10.2 Schedule of Dep
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Working Draft8.10.3 SF 1219a. Once
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Working DraftSAMPLE SF 1219PAGE 2NC
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Working Draft(2) For most installat
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Working Draftc. Cardholder Request(
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Working Draft8.15 Sample Disbursing
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Working Draft8.15.2 Sample Disbursi
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Working Draft8.15.3 Sample Letter o
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Working DraftNavy Cash and ROM II T
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Working Draft8.15.6 Daily Negative
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8.15.8 Disbursing Accountability Su
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8.15.10 Daily Cash Transaction Ledg
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8.15.12 Card Issue LogNAVY CASH CAR
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TasksSOPReferenceYesNoAre refunds b
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8.15.15 Navy Cash Refund ChitNAVY/M
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8.15.17 Navy Cash Payroll Report
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8.15.19 Daily Blocked Account Repor
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8.15.21 Return Codes and Notificati
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8.15.22 The $25 Vending “Counter
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8.15.24 Cash Verification Team Navy
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8.15.25 Navy Cash Trouble Call Work
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NC SOP Ver 1.12 x-Appendices.doc ii
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A.2 Merchant CardsFor vending opera
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j. Step 10. Repeat Phase 2 Steps 7
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f. Configure the K22. ROM II and Na
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K22 Configuration Settings Workshee
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e. Configure the NavyCash Proxy to
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Account SummaryShows a Summary ofPa
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NC SOP Ver 1.12 x-Appendices.doc D-
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Secondary LoginProvides Access toNa
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Navy Assign LocationAssigns Cardhol
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Card SearchProvides Ability to Loca
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NC SOP Ver 1.12 x-Appendices.doc E-
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NC SOP Ver 1.12 x-Appendices.doc F-
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Block 7. Military Branch (Organizat
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Cambodia ..........................
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Tokelau ...........................
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NC SOP Ver 1.12 x-Appendices.doc F-
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NC SOP Ver 1.12 x-Appendices.doc G-
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3. PRE-ENROLLMENT PROCEDURESa. Hold
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5. POST-ENROLLMENT PROCEDURESa. The
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POLICE REPORTI have or have not r
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NC SOP Ver 1.12 x-Appendices.doc J-
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NC SOP Ver 1.12 x-Appendices.doc J-
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4. NAVY CASH CARD LIMITSa. A $400 d
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c. Suspend Account. Cardholders tra
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J.P. Morgan Chase10430 Highland Man
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14. INDICATE END-OF-DAYa. At the en
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econciled, the Disbursing Officer w
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NC SOP Ver 1.12 x-Appendices.doc K-
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. Once notified, the cardholder sha
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NC SOP Ver 1.12 x-Appendices.doc L-
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8. Damaged Stamps. Damaged stamp bo
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f. The OMM can then take the Navy C
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(1) Option 1 allows the support con
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NC SOP Ver 1.12 x-Appendices.doc O-
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. Monthly Settlement. For some LOA
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. By default, generic private merch
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Enclosure (2)NAVY CASH POINTS OF CO
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Enclosure (4)NAVY CASH POINTS OF CO
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NC SOP Ver 1.12 x-Appendices.doc P-
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6. Pre- and Post-Deployment Groom C
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System AdministrationWhat version o
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Daily Blocked Account Report, 8-61,
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Disbursing OfficerChecklist for Rec
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General, 2-39Terminal ID Entry Scre
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Disbursing Notifications Alerts, 8-
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Schedule of Deposits from Navy Cash
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