Navy Cash Standard Operating Procedures - Financial Management ...

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LCDLOALSCLSRMICRMMPAMPSAMSOMWRNAVPERSNAVCOMPTNAVSUPNEXCOMNFSNICNOCNSFNWCFOMMORFOSIPARPINPMSPOSPRNOCPVIRICROMSAMSASRSATCOMSIKLighted Crystal DisplayLine Of AccountingLogistics Support CenterLogistics Support RepresentativeMagnetic Ink Character RecognitionMaster Military Pay AccountMilitary Postal Service AgencyMerchant Sales by Operator (a type of Navy Cash application report)Morale, Welfare, and RecreationNavy Personnel CommandNavy ComptrollerNaval Supply Systems CommandNavy Exchange Services CommandNavy Family SupportNetwork Interface CardNetwork Operations CenterNon Sufficient FundsNavy Working Capital FundOfficial Mail ManagerOfficial Representation FundsOperating Space ItemPostal Accounting ReportPersonal Identification NumberPlanned Maintenance SystemPoint Of SalePacific Region Network Operations CenterPostage Validation ImprinterRouting Identification CodeResale Operations ManagementSecure Access ModuleSafe Audit Summary ReportSatellite CommunicationsSubsistence In KindNC SOP Ver 1.12 Chpt 1 Overview.doc 1-8 10-Aug-07
SIMASODASOPSPOSSACSSECSSNSSPNTFATYCOMUARNOCUMIDSUSPSUTCShore Intermediate Maintenance ActivityStatement Of Deposit ActivityStandard Operating ProcedureSplit Pay OptionShip’s Store Afloat CatalogShip’s Store Electronic CatalogSocial Security NumberShip’s Store Profits NavyTreasury Financial AgentType Commander (ship type)Unified Atlantic Region Network Operations CenterUniform Microcomputer Disbursing SystemUnited States Postal ServiceCoordinated Universal Time (Navy Cash “clock” is set to UTC/GMT)1.6 Navy Cash Enrollment1. BACKGROUNDNavy Cash cards replace bills and coins for personal financial transactions at all retaillocations on board ship. Sailors and Marines must have Navy Cash cards to pay for purchases atthe ship’s store, vending machines, and the post office, for example. Cash is only accepted atthese retail locations on an exception basis, e.g., from guests on board the ship for only a shorttime. Sailors and Marines on board ship are still able to obtain U.S. currency at the disbursingoffice.Each member of the crew is enrolled in the Navy Cash program and issued a Navy Cashcard, either as part of the initial bulk enrollment prior to installation of Navy Cash on board theship, or at the disbursing office if an individual reports to the ship after the bulk enrollment iscompleted. Navy Cash orientation training is provided as a part of the enrollment process.The Navy Cash card combines chip technology and a magnetic strip to virtually eliminate theneed for Sailors and Marines to carry cash. On board ship, Navy Cash cards can be used atcashless ATMs 24 hours a day, seven days a week to access bank or credit union accountselectronically and transfer money as needed into Navy Cash accounts. The chip-based electronicpurse is used for all purchases on board ship. On liberty ashore, the magnetic strip can be usedfor pre-paid debit access to Navy Cash accounts to obtain local currency at 32 million locationsglobally and over 900,000 ATMs in over 120 countries worldwide. There are three types ofNavy Cash cards .a. PERMANENT NAVY CASH CARDS provide access to all Navy Cash capabilities.They are embossed at the card manufacturing facility with the individual account-holder’s nameand account number and mailed to the individual.NC SOP Ver 1.12 Chpt 1 Overview.doc 1-9 10-Aug-07
Page 1 and 2: NAVSUP Publication 727Navy Cash ®
Page 3 and 4: NAVSUP Publication 727Navy Cash ®
Page 5 and 6: RECORD OF CHANGESVERSIONNUMBEREFFEC
Page 7 and 8: VERSIONNUMBEREFFECTIVEDATECHANGE DE
Page 15 and 16: ContentsChapter 1 Navy Cash Overvie
Page 17 and 18: Chapter 4 Private Messes ..........
Page 19 and 20: 5.11 Contingency Operations........
Page 21 and 22: 7.8.2 Monthly Merchant Sales Summar
Page 23 and 24: 8.4.36 Access Editor-Access Control
Page 25 and 26: Appendix E Disbursing Web Site—ww
Page 27 and 28: Chapter 1Navy Cash ® Overview1.1 R
Page 29 and 30: 1. The cluster server itself consis
Page 31 and 32: g. NEXCOM Ship’s Store Program Mr
Page 33: DDEDDSDFASDISBODMMDOD FMRDSIDSNDSSN
Page 37 and 38: 3. NORMAL ENROLLMENTAfter the initi
Page 39 and 40: other personnel who make repeated t
Page 41 and 42: Room /GuestRetailVending Payment Ty
Page 43 and 44: ut the funds won’t be available a
Page 45 and 46: 1.10 Web and Telephone Purchases Us
Page 47 and 48: Chapter 2K22 and K80 Operating Proc
Page 49 and 50: (b) The operator enters his or her
Page 51 and 52: c. Download of Sales Transactions f
Page 53 and 54: (6) Terminal ID — A 16-digit numb
Page 55 and 56: (5) K22 asks user to select which m
Page 57 and 58: 2.3.5 K22 ScreensThe K22 screen can
Page 59 and 60: . Set Terminal ID. The next require
Page 61 and 62: e. Terminal ID Entry: If Terminal I
Page 63 and 64: a. Merchant Entry Screens. When fir
Page 65 and 66: 0 Press a Function Key1 2 3 Before
Page 67 and 68: 0 Current Amount1 xxxxx.xx2 Enter n
Page 69 and 70: c. Basic Operation Screens. The K22
Page 71 and 72: d. Purchase and Card Entry Screens.
Page 73 and 74: 0 1 2 $ xxxxx.xx3 Enter AmountOnce
Page 75 and 76: i. Purchase Confirmation Screens. I
Page 77 and 78: j. Diagnostic Screens. While in the
Page 79 and 80: . Card Entry0 Please Insert1 Navy C
Page 81 and 82: 0 Withdraw $ 10.5312 Confirm OK=Yes
Page 83 and 84: e. Error Screens.0 Transaction Canc
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2.4 K80 Cashless Automated Teller M
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. Boot Up Screens and Error Screens
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0 Change Terminal1 Identification?2
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Chapter 3General Mess3.1 Background
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2. A K22 Point Of Sale (POS) device
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(3) The cruise coordinator represen
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procedure to perform the refund tra
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paragraph 3.6), there are two prima
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5. The FSO will maintain monthly re
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3.13 General Mess Reports and Forms
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3.13.3 Daily Transaction Detail Rep
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3.13.5 Daily Reconciliation Workshe
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Chapter 4Private Messes4.1 Backgrou
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notation is required to distinguish
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a. The K22 Point-Of-Sale (POS) devi
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d. The treasurer keys the mess bill
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4.8.2 AshoreAshore, the treasurer u
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d. Each day, the treasurer/operator
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Control Log must be adjusted to ref
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of the general mess, an operator ca
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4.17.2 Monthly Merchant Sales Summa
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4.17.4 Monthly Transaction Detail R
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4.17.6 Daily/Monthly Reconciliation
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Chapter 5MWR5.1 Background ........
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slight delay in actual deposits is
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transfer from the MWR fund Navy Cas
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EOD batch and completion of the rou
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5.12 MWR Reports (examples)In Navy
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5.12.3 Daily Transaction Detail Rep
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5.12.5 Merchant Settlement ReportRu
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Chapter 6Post Office6.1 Background.
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d. All USPS Postal Money Orders wil
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(6) Wait for the process to finish,
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6.11 Post Office Forms and Reports
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6.11.2 Daily ReportIn Navy Cash, al
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6.11.4 Merchant Settlement ReportRu
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Chapter 7Ship’s Store7.1 Backgrou
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7.1 BackgroundThis chapter describe
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c. Navy Cash ProceduresTo properly
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(5) All completed transactions are
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(UTC)). The total of the SS-141s wi
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file.d. All reports must be signed
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a. Adding a New Vending Machine and
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Disbursing Officer or Sales Officer
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completed between ship and shore. S
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7.6.6 End of the Accounting PeriodA
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7.7.3 CAD Failure.a. Troubleshootin
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7.8.2 Monthly Merchant Sales Summar
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7.8.4 Vending Machine Daily Transac
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7.8.6 Sample Foreign Concessionaire
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Working DraftChapter 8Disbursing an
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Working Draft8.4.27 Safe Bank Trans
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Working Draft8.15.11 Bulk Card Log.
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Working Draft8.1 Backgrounda. This
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Working Draft8.2.3 Navy Cash Card L
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Working Draftdate in each cardholde
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Working Draft8.3.2 Replenishing Nav
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Working Draft8.4 Navy Cash Applicat
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Working Draft8.4.6 Closing the Navy
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Working Draft• Funds Transfer to
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Working Drafttransaction will be re
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Working Draft(2) The Disbursing Off
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Working Draft(6) Miscellaneous Refu
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Working Draft(3) Automated Chip-to-
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Working Draftb. Bulk Refunds consis
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Working Draft8.4.13 Deposit Cash or
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Working Draft8.4.14 Daily Cash Tran
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Working DraftNC SOP Ver 1.12 Chpt 8
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Working Draftf. If a card is blocke
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Working Draft(g) The Disbursing Off
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Working Draftwithin five minutes, a
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Working Draft8.4.17 Unblock Carda.
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Working Draft8.4.18 Card Reporta. T
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Working Draft8.4.19 Assign Replacem
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Working Draft(3) If a visitor card
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Working Draftcredit union account r
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Working DraftCash accounts and canc
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Working DraftDK1 Curt MapleAnne Map
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Working Drafte. Enroll Without a Te
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Working Draftc. Account information
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Working Draft0,1,2,3 Number of ACH
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Working Draft8.4.23 Note Maintenanc
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Working Draftd. “View Disbursing
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Working Draft(b) When viewing a not
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Working Draftbeen received by the s
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Working Draftminimal user requireme
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Working DraftNOTE: K22s operating i
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Working Draftdeposited at the end o
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Working Draft(3) Merchant Settlemen
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Working DraftReport Purpose Sort Ca
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Working Draftwill be displayed. ROM
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Working Draft8.4.27 Safe Bank Trans
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8.4.28 Operator ID MaintenanceWorki
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Working Draft8.4.29 Vending and Shi
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Working Draft(c) The Disbursing Off
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Working Draftwill be prompted to ve
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Working Draft(5) After all the vend
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Working Draft(b) In the second samp
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Working Draftnecessary (see paragra
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Working DraftNC SOP Ver 1.12 Chpt 8
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Working Draft8.4.32 View Disk Usage
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Working Draft(1) PRNOC is used for
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Working Draftb. Marine Corps Option
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Working Draft(8) The TFA will credi
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Working DraftDisbursing Officer sho
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Working Draftcardholder SPO informa
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Working DraftLevel 1Disbursing Offi
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Working DraftNOTE: User names are a
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Working Draft(6) Reset Password. To
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Working Draft(b) Click on the “Ad
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Working Draft(b) Overage. The total
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Working DraftReference Explanation
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Working Draftvending machine to an
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Working DraftUnblocking Access to H
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Working Draftday period. The Fraud
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Working Draftinclude new or updated
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Working DraftFigure 1. End-of-Month
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Working Drafte. Prior to preparing
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Working Draft04 = Food Service coll
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Working DraftSAMPLE DD 2657 DATED 2
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Working DraftSAMPLE DD 2657 DATED 2
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Working Draft8.10.2 Schedule of Dep
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Working Draft8.10.3 SF 1219a. Once
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Working DraftSAMPLE SF 1219PAGE 2NC
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Working Draft(2) For most installat
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Working Draftc. Cardholder Request(
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Working Draft8.15 Sample Disbursing
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Working Draft8.15.2 Sample Disbursi
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Working Draft8.15.3 Sample Letter o
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Working DraftNavy Cash and ROM II T
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Working Draft8.15.6 Daily Negative
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8.15.8 Disbursing Accountability Su
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8.15.10 Daily Cash Transaction Ledg
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8.15.12 Card Issue LogNAVY CASH CAR
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TasksSOPReferenceYesNoAre refunds b
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8.15.15 Navy Cash Refund ChitNAVY/M
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8.15.17 Navy Cash Payroll Report
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8.15.19 Daily Blocked Account Repor
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8.15.21 Return Codes and Notificati
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8.15.22 The $25 Vending “Counter
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8.15.24 Cash Verification Team Navy
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8.15.25 Navy Cash Trouble Call Work
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NC SOP Ver 1.12 x-Appendices.doc ii
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A.2 Merchant CardsFor vending opera
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j. Step 10. Repeat Phase 2 Steps 7
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f. Configure the K22. ROM II and Na
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K22 Configuration Settings Workshee
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e. Configure the NavyCash Proxy to
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Account SummaryShows a Summary ofPa
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NC SOP Ver 1.12 x-Appendices.doc D-
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Secondary LoginProvides Access toNa
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Navy Assign LocationAssigns Cardhol
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Card SearchProvides Ability to Loca
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NC SOP Ver 1.12 x-Appendices.doc E-
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NC SOP Ver 1.12 x-Appendices.doc F-
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Block 7. Military Branch (Organizat
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Cambodia ..........................
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Tokelau ...........................
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NC SOP Ver 1.12 x-Appendices.doc F-
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NC SOP Ver 1.12 x-Appendices.doc G-
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3. PRE-ENROLLMENT PROCEDURESa. Hold
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5. POST-ENROLLMENT PROCEDURESa. The
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NC SOP Ver 1.12 x-Appendices.doc I-
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POLICE REPORTI have or have not r
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NC SOP Ver 1.12 x-Appendices.doc J-
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NC SOP Ver 1.12 x-Appendices.doc J-
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4. NAVY CASH CARD LIMITSa. A $400 d
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c. Suspend Account. Cardholders tra
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J.P. Morgan Chase10430 Highland Man
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14. INDICATE END-OF-DAYa. At the en
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econciled, the Disbursing Officer w
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NC SOP Ver 1.12 x-Appendices.doc K-
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. Once notified, the cardholder sha
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NC SOP Ver 1.12 x-Appendices.doc L-
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8. Damaged Stamps. Damaged stamp bo
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f. The OMM can then take the Navy C
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(1) Option 1 allows the support con
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NC SOP Ver 1.12 x-Appendices.doc O-
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. Monthly Settlement. For some LOA
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. By default, generic private merch
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Enclosure (2)NAVY CASH POINTS OF CO
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Enclosure (4)NAVY CASH POINTS OF CO
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NC SOP Ver 1.12 x-Appendices.doc P-
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6. Pre- and Post-Deployment Groom C
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System AdministrationWhat version o
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Daily Blocked Account Report, 8-61,
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Disbursing OfficerChecklist for Rec
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General, 2-39Terminal ID Entry Scre
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Disbursing Notifications Alerts, 8-
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Schedule of Deposits from Navy Cash
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