Navy Cash Standard Operating Procedures - Financial Management ...

Working Draft8.4.17 Unblock Carda. If a cardholder’s Navy Cash card becomes blocked because they entered their PINincorrectly more than three times, he or she must report to the Disbursing Officer so that the cardcan be unblocked.b. The Disbursing Officer clicks on the “Unblock Card” link in the Navy Cashapplication and enters either the individual’s SSN, the MasterCard number, or, for visitor cards,the card ID number (with just one criterion needed). The Disbursing Officer then clicks the“Card Search” button.c. The MasterCard number can be used to search when a Temporary Navy Cardholdercard is brought to the disbursing office and no one has signed the card, the chip is damaged andnot readable, and there is no way to determine to whom the card belongs.d. The Navy Cash application brings up the card ID number(s) associated with thesearch criteria.NC SOP Ver 1.12 Chpt 8 Disbursing.doc 8-43 16-Aug-07