Navy Cash Standard Operating Procedures - Financial Management ...

Working Draft(b) Previous Month. The Disbursing Officer can do an EOM close-out for theprevious month (steps one, two, and three) by selecting the previous month in the “DisplayStatus for Period” drop-down box as long as no other close-out was completed in that month.Once the month changes, multiple EOMs are no longer possible for the previous month. Ifnecessary the Navy Cash Customer Service Center (CSC) can assist the ship in recovering thenumbers for previous month.8.4.30 Event MaintenanceWhen a large number of cardholders need a refund, handling the refunds individually wouldbe time consuming. For example, MWR may sell a significant number of tickets to a concert orsporting event or series of tours that must be cancelled at the last minute because of operationalrequirements or a change in the ship’s schedule. Event processing allows a merchant to makesales collections for specific events, report transactions by event, and request a refund throughthe Disbursing Officer for everyone who purchased the event if a bulk refund should becomeNC SOP Ver 1.12 Chpt 8 Disbursing.doc 8-96 16-Aug-07