Navy Cash Standard Operating Procedures - Financial Management ...

Working Draftinclude new or updated home bank or credit union account information that has been validatedby the disbursing office so that any errors in the account information on file can be corrected.c. Summary of ACH Decline Counts0,1,2,3 Number of returns for NSF Allow unblock90,91,92,93Blocked on transferPrevious value 0,1,2,395 No linked account information providedduring enrollmentAllow unblockAllow unblock if bank or credit unionaccount and ABA numbers updated96 Unacceptable NFCU account provided Allow unblock if account numberupdated97 Technical error processing account Allow unblock if error corrected98 Return other than NSF, e.g., invalid accountnumber99 Manually blocked by disbursing Allow unblockAllow unblock if bank or credit unionaccount and ABA numbers updatedd. Again, any updates to Navy Cash card access done through the Navy Cashapplication are effective immediately on board the ship and will regulate any subsequent fundstransfer requests the cardholder attempts at the K80 Cashless ATM. Updates done through theNavy Cash Center web site do not go into effect on board the ship until a round trip is completedbetween ship and shore. Updates done through the CSC do not go into effect on board the shipuntil the CSC receives the information, processes the request, and a round trip is completedbetween ship and shore.e. Daily Blocked Account Report. This shore report lists all cardholders whose access totheir linked bank or credit union account is blocked. The report includes cardholders’ first andlast name, the last four of their SSN, their account number, and their decline count. TheDisbursing Officer should review the Daily Blocked Account Report on a daily basis. The reportwill make it easier for disbursing to research the cause when cardholders find that they do nothave access to their linked bank or credit union account at the Cashless ATM (K80). Cardholderswho appear on the report because of unacceptable or invalid account information (decline counts96 or 98) should be contacted so they can update their home bank or credit union accountinformation (see paragraph 8.4.21, Account Information Update).f. Blocking access only prevents Navy Cash access to bank and credit union accountsfrom the ship. The cardholder can still use the card for signature-based purchases ashore, evenwhen the Navy Cash account balance is negative, at merchants who process transactions in anoffline mode. Suspending an account (see paragraph 8.4.20.c) only prevents online ATMwithdrawals and online PIN-based and signature-based purchases ashore. Neither blocking NavyCash access to bank and credit union accounts nor suspending a Navy cash account disables thechip on a Navy Cash card; the individual can still use the value on the chip to purchase things onthe ship.NC SOP Ver 1.12 Chpt 8 Disbursing.doc 8-131 16-Aug-07