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Conference Proceedings - School of Nursing & Midwifery - Trinity ...

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<strong>School</strong> <strong>of</strong> <strong>Nursing</strong> & <strong>Midwifery</strong>, <strong>Trinity</strong> College Dublin: 8 th Annual Interdisciplinary Research <strong>Conference</strong><br />

Transforming Healthcare Through Research, Education & Technology: 7 th – 9 th November 2007<br />

<strong>Conference</strong> <strong>Proceedings</strong><br />

day period the summer <strong>of</strong> 2006 to find out their opinions and<br />

perceptions <strong>of</strong> healthcare communication within the context <strong>of</strong><br />

creating a culture <strong>of</strong> safety. The participants did not see the<br />

questions prior to the interview. The transcripts were sent to a<br />

transcription service in a digital format and returned electronically<br />

as word files. A thematic analysis (Polit & Beck, 2004, pp. 588-589)<br />

was utilized to describe the common communicative patterns found<br />

within the operating room environment and team members, as to<br />

how people relate, respond and interact to and with each other. The<br />

data coding and analysis were triangulated with another researcher<br />

by electronic and verbal communication. Next, by using the<br />

heuristics <strong>of</strong> the Coordinated Management <strong>of</strong> Meaning (CMM), the<br />

participants’ perceptions are reconstructed to develop images that<br />

represent ideas regarding communication patterns in relation to the<br />

creation <strong>of</strong> a culture <strong>of</strong> safety.<br />

To develop the study, a pilot project was designed and<br />

implemented to test the methodology and to craft how to analyze<br />

the data. Through the use <strong>of</strong> the pilot and seven pilot participants<br />

the interview protocol and study framework proved to be adequate.<br />

The Study Findings<br />

The findings <strong>of</strong> the study came from the data collection which<br />

transpired at BTMC the summer <strong>of</strong> 2006. The data collection<br />

involved a panel interview process consisting <strong>of</strong> seven participants<br />

and a narrative one-to-one interview process encompassing 13<br />

participants who were nurses, physicians, technologists and<br />

nonclinical personnel <strong>of</strong> the operating room. In particular, the<br />

narrative interviews provided a space for participants to openly<br />

share individual perspectives concerning patient safety and the<br />

affects <strong>of</strong> current communication interactions between operating<br />

room team members.<br />

The participants spent time discussing the questions within<br />

the context <strong>of</strong> the medical hierarchy and <strong>of</strong>ten brought the<br />

conversations into the realm <strong>of</strong> the nurse-physician interactions.<br />

And, given my background as a nurse I have centered a majority <strong>of</strong><br />

the analysis on the nurse-physician relationship as related to the<br />

nurse role and actual place <strong>of</strong> the nurse in the medical hierarchy.<br />

Also, the nurse-physician relationship is <strong>of</strong> importance in trying to<br />

create a culture <strong>of</strong> safety due to the reality in that the nursephysician<br />

interaction is a prominent factor in the healthcare delivery<br />

process.<br />

Typology<br />

To start the concept <strong>of</strong> the analysis I designed a typology to<br />

create an initial structure <strong>of</strong> my thoughts regarding healthcare<br />

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