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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
7. Standards of Successful Knowledge Management
JANURAY 2011
VOL 2, NO 9
It will be advantageous if someone is able to measure mental capital, especially at present
that economy is moving forward because of changing technology, increasing globalization
and speed of business style and growing importance of the conversion. Probably amount
of error in measuring of it is very high with due attention to unobservable nature of mental
capital. Melander (2001) states that "if you want to manage knowledge, you should
measure mental capital or classify unobservable possessions". Dove (1998) believes that
knowledge is what core competency talks totally about it and competition is related to it
completely. Measurement of knowledge is considered as an aspect of management as a
whole that has a minimum progress. Elliot and Edell (1999) state "measurement or
assessment is a dimension of knowledge management with minimum progress because
measuring of unobservable things is difficult". Several definitions have been represented
for mental capital of an organization. Also there are many convincing documents and
evidences with regard to the need for understanding and measuring of mental capital.
Therefore, the fair conclusion is to say that it is still soon to predict effective combination
of a system with financial reporting and current management for successful measurement
of knowledge.
8. Organizational Benefits
Bennett et al (1994) mention many organizational researchers (Denson, 1984; Camere and
Vaspalian, 1988; Wilkinson and Ouchi, 1993) have clearly understood that common
values, attitudes, commitments and beliefs and generally meditation and thinking models
which are created socially among the members of an organization have a remarkable
impact on long-term effectiveness and performance of the organization. It also will
impress a suitable organizational culture along business improvement and health.
Melander (2001) says that ability of a manager in transforming of a company in order to
encounter with future challenges of market depends on his ability in attracting of human's
soul and spirit, i.e. capturing of individuals' heart and mind in a way to accept change and
embrace it and perform appropriate actions to improve business performance in their daily
profession. Concept of knowledge management is appearing as one of the main and
important issues in today business, so that executive managers have perceived more than
ever that applying of it is the distinct factor of success from failure. Acquiring of
knowledge is the integral feature of cultural and learning environment, so it exists inside
of learner organizations and helps to satisfy global business demands in the twenty-first
(21) century. Schwarzwalder (1999) says "companies seek for knowledge management
because they have perceived that it has potential capability to help them in a more
intelligent and faster activity and in gaining more money by using of what they knew
previously and what they don't know. Essence of idea of knowledge management is to
create an environment to share information in it that is accepted freely". He believes that
organizational culture is the main obstacle in creating of such environment.
9. Competitive Benefit
Strategic programming of knowledge management provides a structure and field for
knowledge cohesion in order to be able to gain a competitive benefit. According to
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