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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
Studying of the relation between emotional intelligence
and job satisfaction with due regard to regulative role of
organizational learning capability
(Case Study: Saderat Bank in Isfahan province)
Seyed Mohsen Allameh
Assistant Professor of Management Group in Isfahan University
Bagher Asgarnejad Nouri
PhD student in Business Management Major (Marketing Trend) Isfahan University
Seysd Yasin Tavakoli
M.A student in Business Management Major (Financial Trend), Isfahan University,
Sayed Ahmad R Shokrani
M.A of Industrial Management, Imam Sadiq University
JANURAY 2011
VOL 2, NO 9
Abstract
Concepts of emotional intelligence, job satisfaction and organizational learning capability are
the most important concepts in the field of organizational behavior and human resources.
Correct understanding of these concepts and appropriate applying of related findings could be
a competitive benefit for organizations. With due attention to importance of such concepts
theoretically and experimentally, the purpose of this research is to study and analyze relations
between emotional intelligence and job satisfaction regarding organizational learning
capability. The necessary data has been utilized from ninety-five (95) questionnaires that have
been distributed among employees and managers of branches of Saderat bank in Isfahan
province in order to study these relations. Data analysis reveals there is a significant positive
relation between organizational learning capability and job satisfaction and also between
organizational learning capability and emotional intelligence. But no reliable and significant
results have been found about the impact of organizational learning capability on the relation
between emotional intelligence and job satisfaction.
Key words: Emotional Intelligence, Job Satisfaction, Organizational Learning Capability.
1. Introduction
During the last decade many experts, managers and researchers have paid attention to the
subject of emotional intelligence. Also capability of emotional intelligence improvement has
been leaded to holding of various educational programs by organizations in order to enhance
employees' emotional intelligence level. According to Goleman (2001) emotional intelligence
is generally applied to abilities for identifying and regulating of emotions and feelings in
ourselves and in others. Salovy and Mayer (1990) have considered emotional intelligence as
the ability for supervising our abilities and others' abilities, differentiation among them and
using of information to guide individual's meditation and action. Writings of Salovy and
Mayer (1990) and Goleman (2001) show the beginning of emotional intelligence scope in
academic and operational fields. Establishment of emotional intelligence has attracted an
increasing attention to itself in scopes of related literature such as competency management
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