Interdisciplinary Journal of Contemporary Research in ... - Webs

ijcrb.webs.com
INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
Figure 2 : A framework for SHRM research by S.A.Way and.E. Johnson (2005)
The above reviews indicated that human resources are critical to the core competencies of
logistic service industry. It is imperative for the industry to develop, integrate and
reconfigure the internal and external human resources competencies as a measure to
address the ―change hand‖ syndrome.
3. Methodology of the Study
This research study involved three major processes which were the preparation of lists of
interview questions and the HR related documents, the interview session and the data
collection and analysis. The methodology of this study utilized three key aspects of case
study research, that is, interviews, documentation and observation. Lists of questions to
be used for interviews and itemized HR related documents were prepared.
Comparatively, more data was collected by interview and documentation then direct
observation. In order to maintain confidentiality and trade secrecy, documents considered
sensitive were precluded in this report.
In this research, the five-step integrated framework (Fig.1) proposed by M. Progoulaki
and I. Theotokas (2010) was used as a procedural guideline. Most of the data were
COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 36
JANUARY 2011
VOL 2, NO 9