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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
Empathy: Ability of being aware of others' feelings; understanding of others‘ emotions
by linking them to one's personal experiences. Empathy has been considered as an
important part of emotional intelligence since; it not only helps in understanding of
others' feelings but of one's own. Moreover, it facilitates dynamic social relationships on
the job tasks, particularly where colleagues have more interdependency and reliance on
mutual assistance.
Self Awareness: Those individual who are emotionally intelligent are well aware of the
manner they behave and regarding labels, which are placed on them. Self aware
individuals understand their role that has been assigned to them and they perform their
roles within the established norms (Averill, 1980). Moreover, self aware individuals set
their priorities and if individual maintain self awareness while interacting in a team, and
then there are more chances to address important issues. Such individuals have ability to
guide interactions in order to accomplish goals. (Miller & Leary, 1992)
A system to gather people in a company or organization or in any institution in order to
work collectively and effectively is considered as team effectiveness. Group of people
who work together in a team can achieve comparatively much more than if members of
team have to work separately.
Emotional intelligence has been related to enhanced workplace behavior and particularly
team behavior and performance of team. (Jordan, Peter, Lawrence & Sandra, 2009).
Recently, research has found that team performance has been surely and significantly
influenced in case when team has ability of recognizing emotions of colleagues working
in team (Stough, Saklofske & Parker, 2009).
In theory association between abilities of emotional intelligence and effectiveness of
team has been established that has recognized many behaviors thought to strengthen
processes of team. Emotional intelligence might be anticipated to support individuals
within their teams. Awareness of emotions of team member assists individuals in
understanding needs of each other‘s and it develops bonding in the team. Consequently,
close interpersonal relationships lead towards building trust, resolving conflicts and
promoting cooperation. Those team members who are better in managing and controlling
COPY RIGHT © 2011 Institute of Interdisciplinary Business Research
JANUARY 2011
VOL 2, NO 9
549