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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
Introduction
Emotional Intelligence is the ability of governing not only our emotions, but the emotions
of others as well as the emotions of a group of different people. EI has been considered to
contribute extensive range of work outcomes associated with appraisal, management, as
well as use of emotions in one‘s own self and others too. Over the past decade, emotional
intelligence or EI get popularity in both academic and accepted media (e.g., Cooper &
Sawaf, 1996; Davies, Stankov & Roberts, 1998; Goleman, 1995, 1998; Mayer, 1999).
For practical as well as scientific rationales, further concern about emotional intelligence
as a base to make decisions calls for sufficient substantiation that such development has
worth to pursue.
In order to fill the gap between actual facts and theoretical inferences about importance of
EI in workplace environment, this paper is assessing the impact of emotional intelligence
on job satisfaction, job performance and team effectiveness in workplace environment.
We have focused on emotional intelligent facets and either they are useful in making
predictions or not?
Recently different papers have examined how EI is making contribution to job
performance and in understanding of workplace behavior. George (2000) has presented
foundations for EI performance and its relationship in leadership too. Ashkanasy and
Daus (2002) has presented several mechanisms and linked EI to job performance.
Similarly vein, Tett and Meyer‘s (1993) did meta-analysis that shows job satisfaction
levels have been strongly associated with withdrawal cognitions that may have inferences
for productivity and efficiency in organizations and we have gauged direct relationship
between job satisfaction and emotional intelligence. We have gauged the relationship
with team effectiveness as well, since level of emotional intelligence of team leaders as
well as individual members promotes and fosters effectiveness of team.
COPY RIGHT © 2011 Institute of Interdisciplinary Business Research
JANUARY 2011
VOL 2, NO 9
546