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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS<br />

3.2.2 Internal Consistency <strong>of</strong> Scale<br />

JANURAY 2011<br />

VOL 2, NO 9<br />

In any survey work high quality <strong>of</strong> the data obta<strong>in</strong>ed is crucial <strong>in</strong> the decision mak<strong>in</strong>g process.<br />

Low quality data may lead to wrong or biased conclusion. Incidentally, the quality <strong>of</strong> the data<br />

collected is strongly related to how the <strong>in</strong>strument used to collect the data was constructed and<br />

handled. In this survey the <strong>in</strong>strument is basically the questionnaire used. Hence, to<br />

determ<strong>in</strong>e whether the outcome <strong>of</strong> this study is highly reliable, therefore, it is pert<strong>in</strong>ent that the<br />

quality <strong>of</strong> the data collected be assessed. For this purpose, the Alpha‘s coefficients were<br />

calculated for each <strong>of</strong> the attributes, related to design and construction faults, be<strong>in</strong>g<br />

<strong>in</strong>vestigated. The results are presented <strong>in</strong> Table 2 below. From the results obta<strong>in</strong>ed, the<br />

values <strong>of</strong> Alpha coefficients calculated were found to float at about 0.7. Thus, we can<br />

conclude that the data obta<strong>in</strong>ed have some amount <strong>of</strong> consistency <strong>of</strong> the scale; Table 2 is<br />

show<strong>in</strong>g the aspects <strong>of</strong> faults occur dur<strong>in</strong>g design and construction phase.<br />

Table 2: Reliability Coefficients<br />

Design Faults<br />

Number <strong>of</strong><br />

Items<br />

Alpha’s<br />

Coefficient<br />

1. Architectural Design 07 0.780<br />

2. Construction phase 08 0.740<br />

3.2.3 Data Analysis <strong>of</strong> Design Faults<br />

As shown <strong>in</strong> Table 2 seven major types <strong>of</strong> design faults were identified. With<strong>in</strong> each <strong>of</strong> these<br />

seven major design faults several sub-attributes were listed. The respondents were then asked<br />

to rank these sub-attributes from 1 to 5 accord<strong>in</strong>g to their perceptions on the implication <strong>of</strong><br />

these sub-attributes to the ma<strong>in</strong>tenance <strong>of</strong> the build<strong>in</strong>g. The value <strong>of</strong> 5 <strong>in</strong>dicates ‗strong<br />

implication‟ and the value <strong>of</strong> ‗1‘ <strong>in</strong>dicated ‗no implication‟. This means that the higher the<br />

value <strong>of</strong> the mean score the stronger would be the implication level and vice-versa.<br />

3.2.4 Architectural Design Faults<br />

Table 3 provides the <strong>in</strong>formation perta<strong>in</strong><strong>in</strong>g to the scores obta<strong>in</strong>ed for the ‗architectural<br />

faults‘. There were 07 types <strong>of</strong> ‗architectural faults‟ be<strong>in</strong>g <strong>in</strong>vestigated. The mean scores<br />

registered ranged from 4.60 for „absence <strong>of</strong> conventional protective elements‟ between owner<br />

and designer‟ to 4.67 for ‗improper plumb<strong>in</strong>g/sanitary layout‟. The two ‗architectural faults‟<br />

perceived to have a high implications on the ma<strong>in</strong>tenance and users satisfaction were<br />

‗improper dra<strong>in</strong>age layout‟ with mean <strong>of</strong> 4.67 and ‗improper plumb<strong>in</strong>g/sanitary layout‟ which<br />

recorded a mean <strong>of</strong> 4.6.<br />

COPY RIGHT © 2011 Institute <strong>of</strong> <strong>Interdiscipl<strong>in</strong>ary</strong> Bus<strong>in</strong>ess <strong>Research</strong> 471

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