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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
collected by interviewing and documentation. Each interview lasted approximately one
hour and conversations were revolved around the pre-prepared questions. In order to
improve the validity and credibility of information and ensured that viewpoints
represented varying levels of responsibility within the firm data were collected by source
rather than by method. The summary of the interviews was communicated to the general
manager for accuracy validation. The data was then analyzed using content analysis via
the descriptive and comparison approaches.
4. Findings and Analysis of Human Resource Identity
Table 1 shows that all the employees of in this organization. can be classified into two
major categories. The three months average for the first category was 132 permanent
staffs and 127 for the contract-based lorry drivers. The collaboration of the two groups
makes the logistic service possible with the lorry drivers responsible for the most
significant delivery role. Hence, contributions of the lorry drivers should not be
neglected.
Table 1: Total Employees
Month Permanent Staff Drivers
(Contract Basis)
Total Staff
January 132 128 260
February 131 127 258
March 132 126 258
4.1 Findings and analysis of existing human resource practices
A total of twenty five activities were listed as the responsibilities of the HR Department.
Each of these practices carries a well designed process flow. Below are the lists of HR
activities carried out in the organization:
� Manpower Planning
� Recruitment/Hiring
� Registration Package
� Induction
� Personal Files
� Punch Card
� Payroll
� Job Description
� Performance Appraisal
� Dialogue Sessions
� Disciplinary Actions
� Compensation & Benefits
� Termination/Exit Interviews
� HR Policy
COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 37
JANUARY 2011
VOL 2, NO 9