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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS<br />

A summary <strong>of</strong> strategic human resource management plan is proposed base on 5W1H<br />

(What, Who, Where, Why, When and How) as part <strong>of</strong> the requirement <strong>of</strong> this study<br />

(Figure 4).<br />

Figure 4: Summary <strong>of</strong> Strategic Human Resource Management Plan Proposal<br />

What Who Where Why When How<br />

Sett<strong>in</strong>g Up<br />

Bus<strong>in</strong>ess<br />

Development<br />

Department<br />

Bus<strong>in</strong>ess<br />

Cont<strong>in</strong>uity<br />

Plan<br />

Develop Team<br />

Synergy<br />

(Competencie<br />

s and skillful<br />

human<br />

resources )<br />

HR “fit”<br />

(Vertical &<br />

Horizontal)<br />

<strong>in</strong>to bus<strong>in</strong>ess<br />

strategy<br />

HR MIS<br />

HR<br />

Manager<br />

All Branches<br />

Drivers All Branches<br />

General<br />

Managers<br />

and<br />

Executives<br />

Group<br />

MD, HR<br />

Manager<br />

&<br />

Branches<br />

General<br />

Managers<br />

IT<br />

Manager<br />

All Branches<br />

All Branches<br />

Companywide<br />

To functionalize the Bus<strong>in</strong>ess<br />

Development Process,<br />

thereby <strong>in</strong>crease the sales<br />

volume that create more<br />

trips for the drivers.<br />

As a risk management<br />

strategy on human (drivers)<br />

To improve a more effective<br />

and efficient demand and<br />

supply cha<strong>in</strong>. Hence,<br />

improve the Collaboration.<br />

Collaboration - the ultimate<br />

core capability (M<strong>in</strong>,2005)<br />

To make company wide<br />

operational process<br />

possible. Current and future<br />

rout<strong>in</strong>e.<br />

To improve the efficiency <strong>of</strong><br />

HR processes<br />

Immediately<br />

After<br />

implementation<br />

<strong>of</strong> Bus<strong>in</strong>ess<br />

Development<br />

Structure<br />

Immediately<br />

Immediately<br />

Management<br />

Meet<strong>in</strong>g<br />

Bus<strong>in</strong>ess<br />

Strategy<br />

Meet<strong>in</strong>g<br />

Immediate<br />

COPY RIGHT © 2011 Institute <strong>of</strong> <strong>Interdiscipl<strong>in</strong>ary</strong> Bus<strong>in</strong>ess <strong>Research</strong> 42<br />

JANUARY 2011<br />

VOL 2, NO 9<br />

Implement<strong>in</strong>g Bus<strong>in</strong>ess<br />

Development Organization<br />

Structure throughout the<br />

organization.<br />

1. New HR Bundles for Drivers<br />

(e.g: Team motivation, Selection,<br />

Compensation & Incentive, Value)<br />

2. Drivers Outsourc<strong>in</strong>g Strategy<br />

3. MISC Best Practices<br />

(Retention Bonus, Convert<strong>in</strong>g&<br />

Senior as Coach)<br />

Team Build<strong>in</strong>g aimed at<br />

develop<strong>in</strong>g FOUR SKILL SETS<br />

(social skills, decision skills,<br />

problem-solv<strong>in</strong>g skills and time<br />

management skills- Myers, 2004)<br />

1. Recognition<br />

Of HR Strategic Role<br />

2. HR Manager to take proactive<br />

action to participate (dynamic &<br />

flexible HR Role)<br />

3. Change Management<br />

Engag<strong>in</strong>g IT Vendor<br />

(Logistic S<strong>of</strong>tware)

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