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ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS JANURAY 2011 VOL 2, NO 9 Hunter, J. E. Schmidt, F. L., & Le, H. (2002). Implications of Direct and Indirect Range Restriction for Meta-Analysis Methods and Findings. Technical Paper. Michigan State University.. The impact of human resource management practices on turnover, productivity and corporate financial performance. Academy of Management Journal, 38(3), 635-672. Hymowitz, C., & Murray, M. (1999, June 21). Boss talk: Raises and praise or out the door— How GE‘s chief rates and spurs his employees. Wall Street Journal, p. B1. Jain, D. and Singh, S.S., 2002. Customer lifetime value research in marketing: a review and further directions. Journal of Interactive Marketing, 16 (2), 34-46. Kahn, W.A. (1990) ‗Psychological conditions of personal engagement and disengagement at work‘, Academy of Management Journal, Vol 33, pp692-724 Keaveney, S.M., 1995. Customer switching behavior in service industries: An exploratory study. Journal of Marketing, 59 (April), 71-82 Konrad, Alison M. (2006) ‗Engaging employees through high involvement work practices‘, Ivey Business Journal, pp 1. Konard, Alison M. (2006) ‗Engaging employees through high-involvement work practices‘, Ivey Business Journal, pp1-6 Iaffaldano, M. T., & Muchinsky, P. M. (1985). Job satisfaction and job performance: A metaanalysis. Psychological Bulletin, 97(2), 251-273. Linderman, K., Schroeder, R.G., Zaheer, S., Liedtke, C., and Choo, A.S., 2004. Integrating quality management practices with knowledge creation processes. Journal of Operations Management, 22 (6), 589-607. Mark A. Huselid (1995) ―The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance‖, The Academy of Management Journal, Volume 38, No. 3, 635 Peter Lucas, ―Collaboration on Deadline,‖ Knowledge Management (May 2001). (Obtained through Factiva) Paradise, Andrew (2008) ‗Influences Engagement‘, ASTD, T + D Training & Development, pp54-59 An HR director‘s guide to employee engagement, pp1-9 Ruth Davidhizar and Ruth Shearer, ―Rewarding with Dignity,‖ Hospital Materiel Management Quarterly (November 1998). (Obtained through Factiva) Rose, M. (2003). ‗Good Deal, Bad Deal? Job Satisfaction in Occupations‘. Work, Employment and Society, 17: 503-530. Richman, A. (2006) ‗Everyone wants an engaged workforce how can you create it?‘ Workspan, Vol 49, pp36-39. Schmidt, F. L., Hunter, J. E., McKenzie, R. C., & Muldrow, T. W. (1979). Impact of valid selection procedures on work-force productivity. Journal of Applied Psychology, 64(6), 609-626. Storey, J. (1987). ‗Developments in the Management of Human Resources: An Interim Report‘, Stajkovic, A. D., & Luthans, F. (1997). A meta-analysis of the effects of organizational behavior modification on task performance, 1975–1995. Academy of Management Journal, 40, 1122–1149. Shaw, K. (2005) ‗An engagement strategy process for communicators‘, Strategic Communication Management, Vol 9, No 3, pp26-29. COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 388
ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS JANURAY 2011 VOL 2, NO 9 Saks, A.M. (2006) ‗Antecedents and consequences of employee engagement‘, Journal of Managerial Psychology, Vol 21, No 6, pp600-619 Seijts, Gerard H. & Crim, Dan (2006) ‗What engages employees the most or, The Ten C‘s of employee engagement‘, Ivey Business Journal, pp1-5. Tax, S.S., and Brown, S.W., 1998. Recovering and learning from service failures. Sloan Management Review, 39 (Fall), 75-88. Warwick Papers in Industrial Relations, No 17. Coventry: University of Warwick. Zoffer, H. J. and Fram, E. H. (2005). ‗Are American Corporate Directors Still Ignoring the Signals?‘ Corporate Governance: International Journal of Business in Society, 5(1): 31–8. COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 389
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