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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
emotions of their own as well as of others are also considered as better members and can
motivate others and can assist in improving conflict management.
Jordan and Troth (2004), have investigated association between team emotional
intelligence and team performance. They have found that those teams who had
comparatively higher levels of average emotional intelligence out performed and their
performance was better as compare to those with lower levels. Moreover, they explained
some positive linkage between emotional intelligence team and the usage of conflict
resolution approaches, i.e. competing or collaborative within different teams.
In order to comprehend the emotional intelligence and team effectiveness relationship,
we have assessed it through our current research.
An individual‘s feelings regarding his or her job task is known as job satisfaction, as said
by Robbins (2005). Review that has been conducted by Rad as well as
Yarmohammadian in 2006 has declared that various factors have an impact on job
satisfaction of employees. In 1918, Thorndike performed research into job satisfaction
and began as early as (Berry, 1997, as quoted by Rowden and Conine, 2005) and is
extensively explored already.
Emotional intelligence contributes towards organizational effectiveness and has central
role in success of work (Goleman, 1998). Some substantiation has reflected that
emotional intelligence has an influence on attitudes at workplace environment (Carmeli,
2003; Wong and Law, 2002). If we look at the impact that emotional intelligence has on
an employee‘s work experiences, then research work proves that emotional intelligence
contributes towards higher levels of satisfaction in job tasks. Work by Wong and Law‘s
(2002) has showed that emotional intelligence promotes and encourages job satisfaction
of employee. Likewise, Sy et al. (2006) has found a linkage between job satisfaction and
emotional intelligence of managers. Sy et al. has argued that managers having high
emotional intelligence are capable in managing emotions to buffer against certain events
that may lead to decrease in job satisfaction level. Our research is focusing an employees‘
COPY RIGHT © 2011 Institute of Interdisciplinary Business Research
JANUARY 2011
VOL 2, NO 9
550