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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
� HR Development
� Public Relations
� Uniforms & Safety Shoes
� Communication
� Housekeeping
� Headcount Report
� Occupational Safety & Health
� Security Services
� Employee ID Badge
� Sports & Recreation
� Foreign Workers
Based on the interviews conducted, one of the major problems faced by this organization
is the high turnover rate among the lorry drivers. For example, for the first three months
of 2010, a total of fifteen lorry drivers had resigned from this organization. This relatively
high turnover rate could be an indication of weaknesses in HR management on the lorry
drivers. It also reflected inconsistency in HR practices on the permanent staff and the
contract-based lorry drivers.
Besides that, another possible reason could be caused by the earnings of the lorry drivers.
The earning of drivers consists of base pay and trip allowance. The inconsistency in
terms of their monthly income has reduced the motivation among these drivers and
therefore they seek out for organizations which promise higher base salary. In addition,
different route payments for the drivers also have added to this problem whereby drivers
are looking for highly paid routes and therefore the other routes will suffer from this. In
short, figure 3 indicates the differences between the HR practices among the permanent
and lorry drives in this organization.
COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 38
JANUARY 2011
VOL 2, NO 9