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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS<br />

JANURAY 2011<br />

VOL 2, NO 9<br />

researchers (Isaacs, 1993; Sche<strong>in</strong>, 1993 and Dixon, 1997) have perceived that conversation is<br />

a vital and important factor for organizational learn<strong>in</strong>g. Although conversation is <strong>of</strong>ten<br />

considered as a process through which <strong>in</strong>dividual and organizational learn<strong>in</strong>g are related to<br />

each other, but Oswick et al (2000) have proved that conversation creates both <strong>in</strong>dividual<br />

learn<strong>in</strong>g and organizational learn<strong>in</strong>g.<br />

Participatory decision mak<strong>in</strong>g is applied to <strong>in</strong>fluence level that employees have <strong>in</strong> the process<br />

<strong>of</strong> decision mak<strong>in</strong>g (Cotton et al, 1998). Organizations use participatory decision mak<strong>in</strong>g <strong>in</strong><br />

order to enjoy effects <strong>of</strong> <strong>in</strong>creas<strong>in</strong>g <strong>of</strong> employees' participation attitude, job satisfaction and<br />

organizational commitment (Daniel and Billy, 1999; Latham et al, 1994; Witt et al, 2000,<br />

Scott-Ladd and Chan, 2004).<br />

We can perceive that organizational learn<strong>in</strong>g is an <strong>in</strong>ter-organizational process but the learner<br />

organization is recalled as a volumetric identity and accord<strong>in</strong>g to Marcot it is an organization<br />

that changes permanently and collectively with power <strong>in</strong> a way <strong>in</strong> order to be able to change<br />

with the purpose.<br />

Consider<strong>in</strong>g the above cases, we can perceive that organizational learn<strong>in</strong>g is an essential and<br />

basic concept that is leaded to creat<strong>in</strong>g and preserv<strong>in</strong>g <strong>of</strong> the learner organization.<br />

Ma<strong>in</strong> backgrounds for govern<strong>in</strong>g <strong>of</strong> learn<strong>in</strong>g reflection <strong>in</strong> different organizations are other<br />

important topics <strong>in</strong> organizational learn<strong>in</strong>g that we can po<strong>in</strong>t to the follow<strong>in</strong>g factors:<br />

i. Severe tendency towards variation <strong>in</strong> the organization<br />

ii. Dissatisfaction from traditional management<br />

iii. Accept<strong>in</strong>g <strong>of</strong> this fact that knowledge improvement <strong>in</strong> the organization is a competitive<br />

benefit.<br />

iv. Change <strong>in</strong> recognition on behalf <strong>of</strong> human force's importance <strong>in</strong> comparison with stable<br />

capital <strong>in</strong> production process<br />

v. Increas<strong>in</strong>g <strong>of</strong> customers' demands level and <strong>in</strong>tensify<strong>in</strong>g <strong>of</strong> competition <strong>in</strong> the market.<br />

2.3 Job satisfaction<br />

Job satisfaction is normally def<strong>in</strong>ed as the emotional reaction <strong>of</strong> an employee to a job based<br />

on comparison <strong>of</strong> ideal results and real results (Karani et al). Totally, job satisfaction is a<br />

degree or amount <strong>in</strong> which <strong>in</strong>dividuals like their job (Spector, 1997). There are many reasons<br />

about why we should worry about job satisfaction. One <strong>of</strong> the most important reasons is that<br />

job satisfaction could be leaded to appear<strong>in</strong>g <strong>of</strong> behaviors from employees and affects<br />

organizational performance and efficiency (Rawden, 2002). In this positional approach with<br />

regard to job satisfaction (Halkman and Oldman, 1980; Herzberg, 1966) it is perceived that<br />

job satisfaction is largely affected by organizational and work<strong>in</strong>g conditions.<br />

Job satisfaction could be considered both as a collection related to various ways <strong>of</strong> th<strong>in</strong>k<strong>in</strong>g<br />

about different job aspects or dimensions and procedures and as a global feel<strong>in</strong>g about job<br />

(Spector, 1997). First, procedural approach has been used to discover what creates job<br />

elements <strong>of</strong> satisfaction or dissatisfaction. This issue could be useful for organizations that<br />

<strong>in</strong>tend to identify dissatisfaction aspects for improvement. Second, the global approach will be<br />

used to evaluate total job satisfaction <strong>in</strong> relation with other variables <strong>of</strong> <strong>in</strong>terests and priorities.<br />

Generally, a s<strong>in</strong>gle criterion is used to evaluate total job satisfaction (Venus et al, 1997).<br />

Although us<strong>in</strong>g <strong>of</strong> a s<strong>in</strong>gle criterion is <strong>of</strong>ten dubious, it is not resulted to abus<strong>in</strong>g <strong>of</strong> reliability<br />

and validity (Venus and Richers, 1996; Venus et al, 1997; Ganzach, 1998).<br />

COPY RIGHT © 2011 Institute <strong>of</strong> <strong>Interdiscipl<strong>in</strong>ary</strong> Bus<strong>in</strong>ess <strong>Research</strong> 351

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