2002 Swinburne TAFE Handbook - Swinburne University of ...

118 I TAFE Courses I Hospitality and Tourism
Career opportunities
Employment in areas such as meeting and conference administration, registration
or supervision and event management.
Course duration
Two years full-time. Part-time study is available (Please contact department for
further information).
Course subjects
THHCOR01A
THHCOR02A
THHCOR03A
THTTC001A
THHGGA01A
THHGGA02A
THHGCT01A
THHGCT02A
THHGFA01A
Work with Colleagues and Customers
Work in a Socially Diverse Environment
Follow Health Safety and Security Procedures
Develop and Update Tourism Industry Knowledge
Communicate on the Telephone
Perform Clerical Procedures
Access and Retrieve Computer Data
Produce Documents on Computer
Process Financial Transactions
THHGCS03A Deal with Conflict Situations
THTPPD08A Plan and Develop Meeting/Event Proposals and Bids
THTPPD09A Develop Conference Programs
THTPPDI1A Develop and Implement Meeting Event Management Systems &
Procedures
THHGGA09A Manage Projects
THTFME02A Provide On Site Meeting/Event Management Services
THHGLE12A Develop and Manage Marketing Strategies
Plus other units as selected by the Department.
Entry requirements
Satisfactory completion of an appropriate Victorian Year 12 or its equivalent, or
mature age.
Application procedure
Applications must be made through the Victorian Tertiary Admissions Centre
(VTAC).
After applying to VTAC applicants must contact the Department of Hospitality &
Tourism to obtain a pre-selection form. After submitting the form, applicants may
be contacted by mail to attend an interview to be held during November.
Further information
Contact the Department of Hospitality and Tourism on (03) 9214 6589
THT50398 Diploma of Tourism
(Operations Management)
VTAC code: 70591
This course covers general studies units of the tourism industry, guiding, sales and
office operations units. Second year units focus on the managerial aspects of the
tourism Industry.
Aims & Objectives
The Diploma aims to develop a broad awareness and understanding into the
tourism Industry and provide participants with the knowledge and skills to
manage and work within the operations sector.
Campus
Lilydale
Career opportunities
Employment as operations or attractions manager, operations consultant. tour coordinator
or specialist guide.
Course duration
Two years full-time
Course subjects
THHGGA05A Plan and Manage Meetings
THHGCS08A Establish and Conduct Business Relationships
THHCOR01A Work With Colleagues and Customers
THHCOR02A Work in a Socially Diverse Environment
THHCOR03A Follow Health, Safety and Security Procedures
THHGGA01A Communicate on the Telephone
THHGGAD2A Perform Clerical Procedures
THHGCTOI A Access and Retrieve Computer Data
THHGCT02A Produce Documents on Computer
THHGFAD1A Process Financial Transactions
THHGCSD3A Deal With Conflict Situations
THHGGA08A Manage Workplace Relations
THHGGA08A Plan and Establish Systems and Procedures
THHGGAD9A Manage Projects
THHGLED3A Develop and Implement Operational Plans
THHGLED4A Establish and Maintain a Safe and Secure Workplace
THHGLE05A Roster Staff
THTTC001A Develop and Update Tourism Industry Knowledge
THHGLE14A
THHGLE2DA
Prepare and Monitor Budgets
Develop and Maintain Legal Knowledge Required for Business
Compliance
THTFTG01A
THTFTG03A
Work as a Guide
Develop & Maintain General Knowledge Required by Guides
THTFTGD4A Coordinate & Operate a Tour
THTFTG05A Lead Tour Groups
THTFTGD6A Prepare & Present Tour Commentaries
Plus other units as selected by the Department.
Entry requirements
Satisfactory completion of an appropriate Victorian Year 12 or its equivalent, or
mature age.
Application procedure
Applications must be made through the Victorian Tertiary Admissions Centre
(VTAC).
After applying to VTAC applicants must contact the Department of Hospitality &
Tourism to obtain a pre-selection form. After submitting the form, applicants may
be contacted by mail to attend an interview to be held during November.
Further information
Contact the Department of Hospitality and Tourism on (03) 9215 7047
POSTGRADUATE COURSES
0046TD002Graduate Certificate in Business
(Food, Wine & Tourism Marketing)
This course aims to provide students with the knowledge and understanding to
apply marketing and management prinCiples to the Food, Wine and Tourism
Marketing Industry within Australia and internationally.
On completion, successful participants may be responsible for the management of
marketing; management concepts and practices; and developing, implementing
and maintaining strategic competitive advantage. Such knowledge can be able to
be applied to a variety of contexts within the food, wine and tourism marketing
industry.
Campus
Lilydale
Career opportunities
Opportunity to join and excel in the FoOd, Wine and Tourism Marketing industry,
one of the fastest growing industries in Australia.
Course duration
One year part-time.
Swinburne University of Technology I TAFE Handbook 2002