2002 Swinburne TAFE Handbook - Swinburne University of ...

TAFE Courses I Business and Management I 53
Career opportunities
Employment in the credit finance field.
Professional recognition
Graduates of the Diploma are eligible to apply for membership of the Australian
Institute of Credit Management.
Course duration
Certificate III: Two years part-time.
Certificate IV: Three years part-time.
Diploma: Five years part-time.
Course subjects
Certificate 11/
Core
FNBFS01A Work within a financial services framework
FNBFS02A Communication in the workplace
FNBFS03A Work as part of a team
FNBFS04A Use of technology in the workplace
FNBFS05A Apply health and safety practices in the workplace
FNBFS06A Resolve customer complaints
Elective modules
FNBCOM07 A Respond to customer inquiries
BSAFIN305A Maintain financial records for reporting purposes
FNACRMO1 B Process credit applications
FNACRM02B Administer accounts
FNACRM04B Monitor and control accounts
FNBCOMOBA Collect, assess and use information
FNBFIN6BA Prepare reports for management
FNAMERC01B Collect debts
FNARFS14A Deliver a service to customers
Certificate IV
FNBMERC06A Initiate debt recovery
FNBCOMI1A Resolve disputes
FNACRM05B Manage bad/doubtful debts
FNACRMOBB Manage accounts
FNBCDM09A Collate information and prepare reports
FNACRM03B Evaluate credit applications
FNACRM06B Facilitate compliance with statutory legislation and legal
requirements
FNACRM07B Establish securities to minimise risk
FNBFIN67 A Produce management reports to enable effective decision making
BSXFM1404A Participate in. lead and facilitate work teams
Diploma
FNACRM09B Manage compliance with statutory, legislative and legal
requirements
FNACRMI DB Develop and maintain credit policy and procedures
FNBCRMI1A Introduction to Personal and Corporate Insolvency
FNBCRM12A Assess recovery outcomes from formal and informal personal
insolvency administrations
FNBACC04A Produce Financial Reports
FNBFIN70A Prepare Financial Forecasts and Projections
BSXFMI501A Manage personal work priorities and professional development
FNBLOS9BA Provide ancillary services
Entry requirements
Satisfactory completion of an appropriate Victorian Year 12 or its equivalent. or
mature age.
Application procedure
Applicants should either contact the School of Business and eCommerce to obtain
an application form or apply online at: www.tafe.swin.edu.au/buscom/
appform.htm
Further information
Contact the School of Business and eCommerce on (03) 9214 6828
Distance Learning: (03) 9213 6789 or 1800 633 560
Email: tafebus@groupwise.swin.edu.au
eCOMMERCE
21118VIC Diploma of Business
(eCommerce)
21119VIC Advanced Diploma of Business
(eCommerce)
VTAC code: 78161 (Prahran), 70171 (Lilydale)
This course has been developed with extensive input from industry leaders to
enable students to effectively use eCommerce in business environments. The
course covers areas relating to computing, multimedia, communications,
eCommerce, management. marketing, mathematics, statistics, law, and finance.
Aims & Objectives
The aim of the course is to provide graduates with the skills and knowledge to
equip them for employment in the rapidly expanding range of business careers in
the eCommerce environment.
Campus
Lilydale; Prahran
Career opportunities
Employment in a rapidly expanding range of business careers in the eCommerce
environment.
Course duration
Diploma: One year full-time
Advanced Diploma: Two years full-time
Structure
The Diploma is the first stage in the Advanced Diploma of Business (eCommerce).
Course subjects
Diploma
Core modules
VBK254 Computing for Business
ITE404 Trends and Opportunities
BSATEC403A Technology for eCommerce
VBK255 Communicating in an eCommerce Environment
NCS015 Presenting Reports
VBD3B2 Career Planning & Skills Assessment, OR
VBJ369 Competency Analysis
NOSll0 Occupational Health and Safety
NGMS102 Managing Operations - Customer Service
NGMS204 Manage Strategically
ITB404 Business Information Processing
NAP720 Business Mathematics
NAP721 Business Statistics
NAP719 Accounting for Non-Accountants
NAP750 Commercial Law Principles
NAP752 Contract Law
NAP753 Consumer Law
Electives (choose two)
NGMS201 Entrepreneuring & Innovation
Swinburne University of Technology I TAFE Handbook 2002