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2002 Swinburne TAFE Handbook - Swinburne University of ...

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Subject Details I 225<br />

Content<br />

Gathering and evaluating information on employment opportunities.<br />

Preparing and applying fora job.<br />

Undertaking a job interview as an interviewee.<br />

Evaluating personal performance in the job application process.<br />

NCS004<br />

36 nominal Hours· Prerequisite: Nil<br />

Aims & Objectives<br />

Work Team Communication<br />

The purpose <strong>of</strong> this module is to provide competency based training to develop effective<br />

work team communication skills in the workplace.<br />

Content<br />

Discussion to reach an agreement on a workplace issue, preparing a simple<br />

presentation <strong>of</strong> a job related to a group. This subject focusses on interpersonal skills,<br />

reading and writing skills, group processes and attitudes.<br />

NCS005<br />

20 nominal Hours· Prerequisite: Nil<br />

Aims & Objectives<br />

Dealing with Conflict<br />

The purpose <strong>of</strong>this module isto provide competency based training to develop skills to<br />

deal effectively with conflict in the workplace. It is suitable for participants who have<br />

an established work orientation, can perform proceduralised tasks under general<br />

supervision and more complex tasks, involving theoretical knowledge and motor skills,<br />

under close supervision.<br />

On successful completion <strong>of</strong> this module the participant will be able to:<br />

Identify the signs, stages and possible causes <strong>of</strong> conflict in the workplace.<br />

Propose strategies to deal with a specified workplace conflict.<br />

Use communication skills to facilitate constructive responses to conflict in the<br />

workplace.<br />

NCS005<br />

18 nominal Hours· Prerequisite: Nil<br />

Aims & Objectives<br />

Dealing with Conflict<br />

Identification <strong>of</strong> causes <strong>of</strong> and strategies to deal with conflict; emphasis on<br />

interpersonal skills, group skills and attitudes.<br />

Content<br />

The identification <strong>of</strong> signs, stages and possible causes <strong>of</strong> conflict in the workplace;<br />

proposed strategies to deal with conflict; use <strong>of</strong> communication skills to faciltate<br />

constructive responses to conflict in the workplace.<br />

NCS005<br />

20 nominal Hours· Prerequisite: Nil<br />

Aims & Objectives<br />

Dealing with Conflict (Natural<br />

Resource Management)<br />

The purpose <strong>of</strong> this module isto provide training to develop skillsto deal effectively<br />

with conflict in the workplace. It is suitable for participants who have an established<br />

work orientation, can perform proceduralised tasks under general supervision and more<br />

complex tasks, involving theoretical knowledge and motor skills, under close<br />

supervision.<br />

NCS006<br />

18 nominal Hours· Prerequisite: Nil<br />

Aims & Objectives<br />

Writing Workplace Documents<br />

The purpose <strong>of</strong> this module is to prov'lde competency based training in communication<br />

skills, in orderto write complex work related documents.<br />

NCS006<br />

20 nominal Hours· Prerequisite: Nil<br />

Writing Workplace Documents<br />

Aims & Objectives<br />

The purpose <strong>of</strong> this module isto provide competency based training in communication<br />

skills to write complex work related documents. This module is suitable for participants<br />

who independently write routine and non-routine workplace documents. The<br />

participants may be responsible for others. On successful completion <strong>of</strong>this module the<br />

participant will be able to:<br />

Plan complex workplace documents.<br />

Write complex workplace documents.<br />

NCS006<br />

20 nominal Hours. Prerequisite: Nil<br />

Aims & Objectives<br />

Writing Worl

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