2002 Swinburne TAFE Handbook - Swinburne University of ...

Subject Details I 253
on the common core unit THHCOR02A and reflects the importance of managing crosscultural
issues in tourism and hospitality industry.
THHGlE10A
60 nominal Hours. Prerequisite: Nil
Content
Manage Workplace Relations
This unit deals with the skills and knowledge required to manage workplace relations,
from an industrial relations perspective. It focusses on the skills needed by all
managers.
THHGlE12A
50 nominal Hours· Prerequisite: Nil
Content
Develop and Manage Marketing
Strategies
This unit deals with the skills and knowledge required to develop and manage marketing
strategies within a tourism and hospitality context.
THHGlE13A
• Prerequisite: Nil
Content
Manage Finances within a
Budget
This unit deals with the skills and knowledge required to take responsibility for budget
management. Budget development may be undertaken by others, and these skills are
covered in unit THHGLE14A Prepare and Monitor Budgets.
THHGlE14A
30 nominal Hours· Prerequisite: Nil
Content
Prepare and Monitor Budgets
This unit deals with the skills and knowledge required to prepare and monitor budgets.
THHGlE20A
60 nominal Hours· Prerequisite: Nil
Content
legal Knowledge for Business
Compliance
This unit deals with the skills and knowledge required to ensure business compliance
with legislation governing the tourism and hospitality industry.
THHGTR01A
20 nominal Hours· Prerequisite: Nil
Content
Coach others in Job Skills
This unit deals with the skills required to provide on-the-job coaching to colleagues. This
unit has no parity with National Workplace Trainer Standards, but reflects the situation
in many tourism and hospitality workplaces where 'buddy' systems and on job coaching
are extremely common.
THHGTR02A
• Prerequisite: Nil
Content
Train Colleagues in the
Workplace
This unit describes the preparation, delivery and review of training in the workplace. The
competencies identified in this unit are based on and equivalent to the National
Workplace Trainer Competency Standards, Category 1, Units 1-3.
THHPPD08A
40 nominal Hours. Prerequisite: Nil
Plan and Develop Meeting I
Event Proposals & Bids
Content
This unit deals with the skills and knowledge required to plan and develop proposals and
bids forthe staging of meetings and events.
THTFME02A
60 nominal Hours. Prerequisite: Nil
Aims & Objectives
Provide On Site Meeting I Event
Management Services
This unit deals with the skills and knowledge required to manage the actual preparation,
set up and operation of a meeting or event.
THTFTG01A
55 nominal Hours· Prerequisite: Nil
Content
Work as a Guide
This unit deals with the skills and knowledge required to ensure effective performance
asaguide.
THTFTG03A
40 nominal Hours. Prerequisite: Nil
Content
Develop and Maintain the
General Knowledge Required
by Guides
This unit deals with the skills and knowledge required to research information -a skill
needed by all guides. It highlights the need for ongoing research to update and expand the
guide's knowledge.
THTFTG04A
60 nominal hours· Prerequisite: Nil
Aims & Objectives
Co-ordinate and Operate a Tour
This unit deals with the skills and knowledge required to run a tour which includes
multiple products and services from the perspective ofthe guide.
THTFTG05A
30 nominal Hours· Prerequisite: Nil
Aims & Objectives
lead Tour Groups
This unit deals with the skills and knowledge required to undertake the group coordination
role played by the guide.
THTFTG06A
35 nominal Hours· Prerequisite: Nil
Content
Prepare and PresentTour
Commentaries
This unit deals with the skills and knowledge required to prepare and present a
commentary to customers.
THTFTG07A
and
Culture
30 nominal Hours· Prerequisite: Nil
Content
Research and Share General
Information on Aboriginal
Torres Strait Islander
This unit deals with the skills and knowledge required to research and share generally
available information about Aboriginal and Torres Strait Islander societies in a culturally
appropriate way.
THTGHS03A
Provide First Aid
Semester 1· 24 nominal Hours· Prerequisite: Nil
Swinburne University of Technology I TAFE Handbook 2002