2002 Swinburne TAFE Handbook - Swinburne University of ...

Subject Details I 311
I
Content
Planning and organising assessment activities.
Preparing trainees for assessment, using established competency standards and
store policy/procedures.
Gathering evidence, making the assessment decision and recording results
according to specified assessment procedure.
Providing feedback, keeping appropriate assessment records and reporting on the
assessment process.
WRRF.4A
Prepare Payroll
36 nominal Hours· Prerequisite: Nil
Aims & Objectives
To provide the learner with the knowledge and skills necessary to prepare, process, pay
and record store employee salaries.
Content
Preparing and processing employee wages and payments.
Responding accurately and appropriately to employee requests for pay
information, according to store policy.
Maintaining salary and wage records.
WRRI.4A
50 nominal Hours· Prerequisite: Nil
Aims & Objectives
Buy Merchandise
Provide the learner with the knowledge and skills to buy merchandise within the
workplace.
Content
Definitions.
Supplier relations.
Market analysis.
Supply of goods.
Plan and co-ordinate product range.
Quality control.
WRRO.1A
36 nominal Hours· Prerequisite: Nil
Aims & Objectives
Manage Merchandise and Store
Presentation
To provide the learner with the knowledge and skills required to manage store
merchandising, housekeeping and pricing policies.
Content
Contingency plans.
Housekeeping.
Layout.
Rosters.
Trends vs changes.
WRRO.2A
36 nominal Hours. Prerequisite: Nil
Aims & Objectives
Manage Sales and Service
Delivery
To provide the skills required to monitor, maintain and improve sales and service
delivery.
Content
Maintain and improve store/departrnent operations.
Negotiate supply of goods.
Establish customer requirements.
Provide a productive environment.
WRRO.3A
36 nominal Hours. Prerequisite: Nil
Aims & Objectives
Provide a Safe Working
Environment
Provide the learner with the knowledge and skillsto manage and develop policies and
procedures relating to occupational health and safety issues based on Worksafe
Australia Guidelines.
Content
Definitions.
Policies for a safe working environment.
Staff consultation.
WRRO.4A
36 nominal Hours. Prerequisite: Nil
Aims & Objectives
Control Store Security/Loss
Provide the learner with the knowledge and skillsto develop and produce procedures to
control store security.
Content
Emergency procedures.
Internal and external theft.
Operating procedures.
Robbery.
Security procedures.
Stocktaking.
WRRO.5A
36 nominal Hours· Prerequisite: Nil
Aims & Objectives
Control Inventory
To provide the learner with the knowledge and skills to manage and implement store
policy on store inventory control within the workplace.
Content
Definitions.
Maintenance of storage areas and equipment.
Policy and procedures for receipt, dispatch and storage of merchandise.
Stocktaking procedures.
Cost effective and efficient goods rnovement.
WRRO.6A
27 nominal Hours· Prerequisite: Nil
Aims & Objectives
Manage Store Facilities
Provide the learner with the knowledge and skills required to manage store facilities and
maintenance.
Content
Definitions.
Maintenance contracts.
Manage store maintenance.
Space facilities and requirements.
Manage retail maintenance.
WRRPL.1 A Manage Financial Resources
36 nominal Hours· Prerequisite: Nil
Swinburne University of Technology I TAFE Handbook 2002