2002 Swinburne TAFE Handbook - Swinburne University of ...

54 I TAFE Courses I Business and Management
SB06
VBK259
VBK258
Advanced Diploma
Core Modules
The Business Plan
Business to Business eCommerce and Channel Management
eCommerce Payment Systems
ICPMM65dA Create Web Pages with Multimedia
ITF370 Multimedia Tools and Techniques
MAGM Financial Decision Making
NAP722 Economics for Business
VBH056 Issues in Multimedia
VBJ357 eMarketing
VBJ384 Project Management
VBK257 Writing for the Web and Interactive Media
VBK260 eCommerce Customer Relationship Management and Electronic
Service Delivery
VBK261 eCommerce Risk Analysis and Strategic Planning Management
VBK262 eCommerce Information and Knowledge Management
VBK263 eCommerce Legal, Security, Ethical and Policy Issues
VBK265 Human Resources and Change Management
VBK266 International Trade and Global eCommerce
Electives (choose one)
ICPMM82eA Manage Multimedia Projects
VBK264 Design an eCommerce Solution
Entry requirements
Satisfactory completion of an appropriate Victorian Year 12 or its equivalent, or
mature age.
Application procedure
Full-time (Semester 1) applications must be made through the Victorian Tertiary
Admissions Centre (VTAC).
Applicants who wish to study part-time or commence mid-year should contact the
School of Business and eCommerce to obtain an application form or by applying
online at: www.tafe.swin.edu.au/buscom/appform.htm
Further information
Contact the School of Business and eCommerce on (03) 9214 6798 (Prahran)
Email: tafebus@groupwise.swin.edu.au
Website: www.tafe.swin.edu.au/buscom
FRONTlINE MANAGEMENT
OLD7040
OLD7041
OLD7042
Certificate III in Frontline
Management
Certificate IV in Frontline
Management
Diploma of Frontline
Management
This program is for frontline managers and supervisors. It has been developed to
enhance skills for dealing with workplace change and meeting the challenges of a
competitive business world.
The Frontline Management Initiative was developed in response to a national
study (the Karpan Report) that identified a need for improved management skills.
It noted that Australian managers were falling behind their counterparts overseas
in terms of management skills and training. Improving management skills is thus
vital to a firm's business performance.
Aims & Objectives
Frontline managers are central to improved productivity in the workplace and have
been targeted for development of their skills. The management skills a frontline
manager needs in the workplace are known as competencies.
The frontline management competencies allow managers to recognise existing
management skills and concentrate on management skills that need developing.
These competencies can be achieved at work and be recognised formally with a
national qualification.
This qualification is targeted for enterprises wishing to develop their supervisors /
managers.
Campus
Workplace Training
Career opportunities
The Frontline Management Initiative is a nationally recognised management
qualification, concentrating on transferable management competencies.
Participants will be able to apply these skills to advance to more senior
management positions.
Course duration
One to two years part-time.
Structure
The Frontline Management Competencies can be achieved at three levels:
Certificate III in Frontline Management (AQF3)
Certificate IV in Frontline Management (AQF4)
Diploma in Management (AQF5)
Note: AQF stands for Australian Qualifications Framework.
The level that you choose depends on you meeting the requirements of the Range
Indicators and Evidence Guide listed for each unit of competency at each AQF
level. The AQF level you choose will also indicate the number of competencies you
attempt.
Please refer to 'Course Subjects' below for the Core and Elective Units to be
chosen at each AQF level. You have been given the competencies and the range
indicators and evidence guide for the AQF level you have chosen. The wording of
the competencies are exactly the same at each level, the only difference is in the
Range Indicators and Evidence Guide.
Course subjects
FAUF3level
LMM13 Managing Self, Unit 1
FLMM23 Leading Others, Unit 2
FLMM33 Managing Workplace Relationships, Unit 3
FLMM43 Lead & Facilitate Teams, Unit 4
FLMM53 Managing Operations, Unit 5
FLMM63 Managing Workplace Information, Unit 6
FLMM73 Managing Quality - Customer Service, Unit 7
FLMM83 Maintain a Safe Workplace, Unit 8
FLMM93 Continuous Improvement, Unit 9
FLMM10 Change and Innovation, Unit 10
FLMMII Workplace Learning, Unit 11
FAUF41evel
FLMM14 Managing Self, Unit 1
FLMM24 Leading Others, Unit 2
FLMM34 Managing Workplace Relationships, Unit 3
FLMM44 Lead & Facilitate Teams, Unit 4
FLMM54 Managing Operations, Unit 5
FLMM64 Managing Workplace Information, Unit 6
FLMM74 Managing Quality - Customer Service, Unit 7
FLMM84 Maintain a Safe Workplace, Unit 8
FLMM94 Continuous Improvement, Unit 9
FLMM104 Change and Innovation, Unit 10
FLMM114 Workplace Learning, Unit 11
AUF51evel
FLMM15 Managing Self, Unit 1
Swinburne University of Technology I TAFE Handbook 2002