Asymmetriskt i IT-projekt påverkat beslutsfattande

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The model focuses on problem areas, for example the choice of information
system.
The problem area is influenced by the context in which it occurs such
as tollgates in an IT project. The problem area and its context are surrounded
and affected by factors. Factors are divided into three areas:
person, situation and problem area. Factor person is, for example, psychology,
norms and philosophy. Factor situation is, for example, decision
theory and asymmetry. Factor problem area is, for example, IT, project
and decision support documentation.
In order to answer the second research question I have constructed a
normative model (see figure 3) that describes how decision making
should be carried out. The model’s principles were verified by interviews.
K
Competence
requirements
L
Influence
B
Attitudes
M
Project
sponsor
Figure 3: Normative model
A
Makes
decision
Effects/goals
D
Subdivided
C
J
Project method
E
F
Decision
support
document
Decision
making
Measure
effects
G
Training
H
I
Leadership
Theories for decision
The model starts from ”Effects/goals” and proceeds downwards to
”Make decision”. From each side we see factors that influence the decision
making. A (in figure 3) represents unforeseeable effects of a decision.
B is the project sponsor’s need to be proactive and reactive in
his/her working methods before, during and after a decision is made. C
is the project method employed. D is the effects broken down into manageable
parts, thus making each part manageable as well as the relations
between the parts provide a unity. E is the decision support documentation
that has been produced by the project under the leadership of the
project manager. F is decision making as principle and method. G is
training, competence development and education of leadership (H) and