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De l'innovation au changement - Gouvernement du Québec

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Projet 31<br />

Setup of an Integrated System for Persons Suffering from Major Psychistric Problems<br />

Ssystème intégré, troubles ment<strong>au</strong>x sévères et retard mental, région <strong>du</strong> Nunavik<br />

If a community does not have trained persons to offer specialized services, it should work with the employment and training regional<br />

bodies to offer full-time training before the project starts.<br />

Additional funds should be invested in the project to have psychoe<strong>du</strong>cators travel to the other communities to: follow up discharged clients,<br />

provide information for clients’ family members so they understand the program and offer expertise to social and community workers for<br />

service and intervention plans; at least one additional psychoe<strong>du</strong>cator is needed.<br />

In any project proposal, there should be a list of qualifications for the personnel members and the training plan that will be offered to them.<br />

Consider the hiring of two teams of psychoe<strong>du</strong>cators for the first year of the project. They could work on a two-month-sche<strong>du</strong>le (two<br />

months on, two months off) in remote regions or two weeks (on and off) in the south, to prevent burnout.<br />

The staff must have a very strong background (training and experience) to deal with crises and suicide attempts. If not, they must receive<br />

training to face such situations.<br />

For any pilot project, it is important to obtain the support of an existing committee that has a mandate relevant to the project. This<br />

committee should be involved from the beginning of the project (writing the proposal) and support the coordinator at each phase of the<br />

implementation process.<br />

In any project proposal concerning this clientele, the cost of one or two vehicles should be considered. The clients have to go outside for<br />

activities, the staff has to supervise them at home or at work and they have to go to the nursing station everyday for medication.<br />

6.3 Avantages généralisation The evaluation of client satisfaction shows that most of the clients were satisfied with the services provided by the centre and would<br />

recommend the centre to a friend. The program developed <strong>du</strong>ring the pilot project should be publicized in other Native communities<br />

(Nunavik and elsewhere).<br />

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