General Relief Policy - Department of Public Social Services

Complaint Procedures
Denial/Penalties
denial/penalty actions?
When the individual receives a denial notice and
wishes to complain about the denial of the
application, the individual is referred to the Denial
Complaint Liaison in the district.
The Denial Complaint Liaison is a designated ES
who has the authority to waive a denial/penalty
action.
If the complaint cannot be resolved with the Denial
Complaint Liaison, the individual is advised of the
required review described in the previous question.
GR 40-103.7 – Inquiry
from Law Enforcement
GR 40-104 – Individual
Responsibility
GR 40-104.1 – Individual
Responsibility
How are inquiries from law enforcement
agencies handled?
The responsibility for releasing information to law
enforcement agencies is held exclusively by the
Government Inquiry and Response Section. The
DDD refers representatives from law enforcement
agencies requesting such information to the
Government Inquiry and Response Section.
2/4/2013
What is the responsibility of individuals
applying for or receiving GR?
Individuals and spouses, excluding marital-like
situations, or minor children are not eligible for GR if
they refuse/fail to:
Provide or disclose information which is
pertinent to establishing initial or continued
eligibility.
Give consent to have the necessary
investigation made in order to establish initial or
continued eligibility,
Complete appropriate application/annual
agreement forms,
Report any change in income, property,
household composition, address, or other facts
that affect initial or continued eligibility, or
Complete and return the QR 7, Quarterly
Eligibility Report.