General Relief Policy - Department of Public Social Services

• If there is proper documentation/verification to
substantiate the overpayment, the collection
continues.
• If information is not available in the case record
or supporting documentation/verification is in
storage, the information must be retrieved.
• When the overpayment cannot be
substantiated, any adjustment must be
rescinded.
• Pending receipt of the information needed to
conduct a review, recovery of the disputed
overpayment is discontinued.
• Only in situations in which the district has the
case documents readily available for review
should recovery continue.
GR 44-309.15 –
Overpayments
Identified by A-C
When are overpayments identified by the A-C
(Auditor-Controller)?
• Cases involving duplicate issuances in which
the individual did not meet reporting
responsibilities are identified by the A-C. The
A-C establishes a claim on LEADER if
duplicate issuances have occurred.
• Occasionally, an individual receives a duplicate
issuance for the same accrual period through
administrative error. The A-C establishes a
claim on LEADER for these cases.
GR 44-309.16 –
Disputes an
Overpayment Identified
by the A-C
What happens when an individual
disputes/challenges an overpayment which
has been identified by the A-C?
When an individual disputes/challenges an
overpayment identified by the A-C, the A-C
reviews the records and provides information to
substantiate that an overpayment occurred.
GR 44-310 – Collectible
Aid
GR 44-310.1 – Repaying
Aid
Is an individual responsible for repaying GR?
Yes, all GR issued is repayable except for:
• GR credited for working on a County Workfare