General Relief Policy - Department of Public Social Services

NOTE: The data on LEADER and IDDS only
reflects that the A-C sent the
authorization to the bank/credit union, not
that it was actually accepted by the bank
and credited to the individual’s account.
The IDDS data will not confirm the
acceptance of the funds nor will it confirm
the deposit of benefits into the individual’s
account.
GR 44-303.9 -
Overdrawn
Account/Benefits
Garnished
What action is taken when benefits are
deposited into an overdrawn account or
benefits are garnished?
When benefits are deposited into an overdrawn
account, the bank/credit union will deduct the
amount owed by the individual form the account.
The County is not responsible for replacing any
benefits to the individual. It is the responsibility of
the individual to maintain sufficient funds in the
account.
Los Angeles County is not responsible for any
garnishments deducted from benefits deposited
into the designated account authorized by the
individual. This means that benefits deposited and
later seized or garnished (i.e., by the IRS, etc.)
cannot be replaced.
GR 44-303.10 - Benefits
Not in the Account
What action is taken when an individual
reports that the benefits are not in the
account?
When an individual reports that a notification of
deposit was received and benefits are not in the
account, the individual’s eligibility is verified on
LEADER. If the payments are available, the
Worker:
• Makes arrangements for the individual to
immediately complete the out of drawer PA
1675-4, Non-Receipt of Direct Deposit Affidavit.
• Explains to the individual that the A-C will
investigate and send a notice within five
working days of what happened to the benefits.
• Forwards the completed PA 1675-4 to the
cashier for processing to the A-C following the
existing locked bag procedures.