General Relief Policy - Department of Public Social Services

the responsibilities and, knowingly, fails to report
facts that have an effect on eligibility/grant.
Refer to GR 40-104 for additional details on
reporting responsibilities.
GR 44-309.11 –
Preventing
Overpayments
How can overpayments be prevented?
To prevent overpayments it is important that:
• Individuals receive regular, complete
explanations regarding methods of grant
computation, factors which may cause
ineligibility or overpayment, and their
responsibility to report any changes
immediately (within five calendar days).
• Prompt, appropriate action is taken following
any reported change that may affect eligibility
or amount of grant.
GR 44-309.12 –
Suspicion of Fraud
What needs to be done if there is a suspicion
of fraud but there is no irrefutable evidence?
If there is no irrefutable evidence:
• No action is taken to deny, terminate, or reduce
the grant.
• The case is referred for fraud investigation.
See DPSS Operations Handbook, Section 20-000
for criteria and procedures for investigation.
GR 44-309.13 – In-Kind
and Vendor
Overpayments
GR 44-309.14 –
Disputing an
Overpayment
How are in-kind rent and vendor B&C
overpayments handled?
Vendor overpayments are handled by the Special
Operations Section (SOS).
What needs to be done when an individual
disputes the overpayment?
• A review is conducted to ensure an
overpayment occurred and that the collection is
proper.
• It is important that proper
documentation/verification supporting the
overpayment is in the case record.