General Relief Policy - Department of Public Social Services

GR 44-303.14 - Entire
Benefits
Can an individual receive part of the benefits in
cash and have part of it in Direct Deposit?
No, the entire amount of the benefits must be in
Direct Deposit.
GR 44-303.15 -
Address/SSN
Discrepancies
Will the A-C process requests for Direct
Deposit with address and/or Social Security
Number (SSN) discrepancies?
The A-C will return all requests for Direct Deposit
with address and/or SSN discrepancies directly to
the individual for resolution. These discrepancies
may include:
• An address on a voided check is different from
the case record. The individual is required to
have the bank complete Section II of the PA
1675. IN addition, the individual is responsible
for contacting the Worker to correct the
address on record.
• The SSN listed on the PA 1675 is different form
the case record. The individual is required to
contact the Worker to either provide an SSN or
to provide the correct SSN. Either the Social
Security card or a letter from the Social
Security Administration (SSA) to verify that the
SSN used by the individual is the number
assigned is acceptable verification. The
request for Direct Deposit will not be accepted
until the matter is resolved.
GR 44-303.16 - Account
Information Not
Available to County
GR 44-303.17 - Outside
of L.A. County
Is the information in the individual’s account
available to the County?
The account activity cannot be obtained/viewed by
the Worker without the individual’s signed
authorization. However, the individual must
provide and attach a current bank statement to the
QR 7 report.
Can GR be paid to someone outside of Los
Angeles County?
No, GR can only be paid in Los Angeles County.
GR 44-304 - Vendor
Payment
When is aid paid by vendor payment?
Aid is paid by vendor payment directly to the