General Relief Policy - Department of Public Social Services

the GR DDD’s approval. See GR 41-108 below
for complete instructions for denying/terminating
ineligible NSA individuals.
GR 41-106.5 – Cashier
Responsibility
What is required of the District Cashier?
All district issuances with the NSA annotation are
processed on a priority basis.
GR 41-107 – Approved
NSA cases
GR 41-107.1 – How
NSAs Are Assisted
GR 41-107.2 – Refer
Approved Case for an
NSA Evaluation
How are approved NSA individuals assisted?
When apparently mentally disabled persons are
observed in the reception area, the Security Officer
or Receptionist alerts the Customer Service
Representative or Reception Supervisor to ensure
they are seen by the appropriate Worker and
receive priority handling.
An individual who is not currently identified as
NSA appears to be NSA, what needs to be
done?
When an individual who is not currently identified as
NSA appears to be potentially mentally disabled,
the following actions are taken:
• Refer the individual IMMEDIATELY, using an
ABP 2012, to co-located DMH/APS staff.
Refer to GR – Needs Special Assistance for
LEADER procedures.
• Flag the case with all the required NSA
identifiers.
• If the ABP 2012 identifies the individual as NSA
and the information is entered onto LEADER,
the employability status is automatically
changed to NSA.
• When the DMH/APS Worker is unavailable on
the day of the referral, change the individual’s
employability status to employable with a 30 day
exemption.
• Individuals who appear to be NSA, have been
referred to DMH/APS staff, but have not been
determined to either be or not to be NSA by the