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Organizational Development for Knowledge Management at Water ...

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Attachment<br />

Number<br />

T03c-00002<br />

Title<br />

Str<strong>at</strong>egy Map Templ<strong>at</strong>e (<strong>for</strong> <strong>Management</strong> Plans)<br />

T04-00002 Lab Templ<strong>at</strong>e<br />

T05-00002 Security Plan Templ<strong>at</strong>e<br />

T06-00002 Regul<strong>at</strong>ion Templ<strong>at</strong>e<br />

T07-00002 Program <strong>Management</strong> Plan Templ<strong>at</strong>e<br />

T08-00002 IT Support Model Templ<strong>at</strong>e<br />

T09-00002 IT Interface Design Templ<strong>at</strong>e<br />

T10-00002 Risk <strong>Management</strong> Templ<strong>at</strong>e<br />

T12-00002 Environmental Procedures & Guidance Manual<br />

T13-00002 Interface Parent<br />

T14-00002 W<strong>at</strong>er RMP<br />

T15-00002 Customer Care Policies<br />

T18-00002 IT System Definition Templ<strong>at</strong>e<br />

2.0 PURPOSE<br />

The purpose section is to outline the intention of the document in a summarized manner. It is highly<br />

recommended th<strong>at</strong> you begin your purpose st<strong>at</strong>ement with the phrase, "The purpose of this document is<br />

to…." See the example below:<br />

“The purpose of this document is to describe the process the company uses to develop the str<strong>at</strong>egic plan.”<br />

* Be sure to type the document name in the HEADER where it st<strong>at</strong>es “INSERT DOCUMENT TITLE<br />

HERE” and replace XXXXX with the document number.<br />

3.0 SCOPE<br />

The scope section outlines areas th<strong>at</strong> are affected by the document. This is where you would describe who<br />

is affected and wh<strong>at</strong> is covered by this document. See example below:<br />

“This process affects all employees and organiz<strong>at</strong>ions throughout Colorado Springs Utilities.”<br />

4.0 TERMS AND ABBREVIATIONS<br />

This section contains an alphabetized list of acronyms or infrequently used terms th<strong>at</strong> may confuse the user<br />

or distort the meaning of the document.<br />

See examples below:<br />

CEO<br />

Chief Executive Officer<br />

QBD<br />

Quality by Design<br />

QBD Approved Process Documents D<strong>at</strong>abase is a Lotus Notes D<strong>at</strong>abase centrally loc<strong>at</strong>ed and accessible<br />

by all Colorado Springs Utilities employees. This d<strong>at</strong>abase contains all approved process documents,<br />

including parent documents and associ<strong>at</strong>ed <strong>at</strong>tachments.<br />

©2011 W<strong>at</strong>er Research Found<strong>at</strong>ion. ALL RIGHTS RESERVED.

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