Organizational Development for Knowledge Management at Water ...

Section 2 – Partnership Among Employees
3. Which systems or processes do you depend on the most to get your job done?
4. What efforts are you and your co-workers making to improve communications and
cooperation with the systems/processes you just identified?
5. How often does your Process NWT and System SAC team meet?
6. What kind of topics do you cover in your NWT meetings? SAC meetings?
Section 3 – Quality of Work Life
7. How does your process/system address Quality of Work Life issues?
8. What kind of training or personal development activities are you participating in?
Section 4 – Empowerment
(Note: Ask the employee to bring a copy of their 2008 performance goals to the interview meeting.)
9. Can you give me some examples of how you are empowered to do your job?
a. NON-UNION ONLY – Describe how your PO/BSO conducts his/her Performance
Partnership reviews with you. Did you have a role in setting your performance goals?
Did you talk about key competencies?
b. Look at the employee’s performance goals to see if they meet the SMART criteria. If
not, please provide them with some coaching on how to draft a SMART goal.
Section 5 – Planning and Results
10. Does your manager encourage you and others to submit Process and Operational
Improvements?
11. Have you personally submitted any within the last 12 months?
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