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Organizational Development for Knowledge Management at Water ...

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Case Examples<br />

1 ReVisions A small behavior health care organiz<strong>at</strong>ion th<strong>at</strong> needed a<br />

process to capture knowledge and implement knowledge<br />

management processes throughout the organiz<strong>at</strong>ion.<br />

2 Mitre Corpor<strong>at</strong>ion Implemented a knowledge system and four years l<strong>at</strong>er<br />

per<strong>for</strong>med a knowledge audit to analyze the systems<br />

benefits.<br />

3 Hill and Knowlton Developed a new knowledge-sharing system th<strong>at</strong> utilized<br />

professionals and captured external knowledge there<strong>for</strong>e<br />

increasing efficiency within the organiz<strong>at</strong>ion.<br />

4 Chrysler Corpor<strong>at</strong>ion An organiz<strong>at</strong>ion th<strong>at</strong> used communities of practice to<br />

demonstr<strong>at</strong>e the power of knowledge and the value of<br />

knowledge sharing.<br />

5 N<strong>at</strong>ural Resources Canada Established knowledge services task group to discover<br />

p<strong>at</strong>terns and processes in a complex organiz<strong>at</strong>ion.<br />

6 Explor<strong>at</strong>ion & Production<br />

(SHELL HP)<br />

The organiz<strong>at</strong>ion developed a four-prong approach to<br />

knowledge management in order to improve per<strong>for</strong>mance.<br />

7 The U.S. Army An example of how After Action Reviews cre<strong>at</strong>e ideas by<br />

applying lessons learned through a process of continuous<br />

learning.<br />

8 N<strong>at</strong>ional W<strong>at</strong>er Resources<br />

Institute (NWRI), Nigeria<br />

9 The Socio Economic Unit<br />

Found<strong>at</strong>ion (SEUF), India<br />

10 Institute of W<strong>at</strong>er and<br />

Sanit<strong>at</strong>ion <strong>Development</strong><br />

(IWSD), Zimbabwe<br />

An organiz<strong>at</strong>ion th<strong>at</strong> has a vision to become a leading<br />

knowledge institution <strong>for</strong> the w<strong>at</strong>er sector in Nigeria through<br />

training, research and technical service.<br />

A found<strong>at</strong>ion th<strong>at</strong> experienced a transition from being an<br />

implementer organiz<strong>at</strong>ion to a resource organiz<strong>at</strong>ion by<br />

improving knowledge cre<strong>at</strong>ion and flow between<br />

individuals.<br />

An institute th<strong>at</strong> realized shared knowledge can be applied<br />

in any situ<strong>at</strong>ion and there<strong>for</strong>e cre<strong>at</strong>es an enabling<br />

environment.<br />

11 TREND, Ghana This organiz<strong>at</strong>ion is working toward becoming an<br />

independent institution by using a knowledge management<br />

approach which is changing staff <strong>at</strong>titudes and<br />

management styles.<br />

12 AMRED, Kenya An institution dedic<strong>at</strong>ed to improving the health of the<br />

African people through improvement of document<strong>at</strong>ion and<br />

sharing of in<strong>for</strong>m<strong>at</strong>ion and knowledge.<br />

13 Federal Avi<strong>at</strong>ion<br />

Administr<strong>at</strong>ion<br />

FAA developed a <strong>Knowledge</strong> Services Network (KSN) to<br />

facilit<strong>at</strong>e the movement of business processes to virtual<br />

environments.<br />

14 Defense In<strong>for</strong>m<strong>at</strong>ion An agency th<strong>at</strong> recognized th<strong>at</strong> knowledge is an effective<br />

©2011 W<strong>at</strong>er Research Found<strong>at</strong>ion. ALL RIGHTS RESERVED.

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