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Organizational Development for Knowledge Management at Water ...

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26. Pagers (Reconcili<strong>at</strong>ion of Active vs. Unused Pagers) (4 th Qtr 07)<br />

27. SPLASH Instructions (4 th Qtr 07)<br />

28. W9 Forms (4 th Qtr 07)<br />

29. Revised Procurement Str<strong>at</strong>egy For New Services Bid (Submitted first by Financial Resources; Shared<br />

with Distribution Oper<strong>at</strong>ions) (4 th Qtr 07)<br />

30. New Multifunction Machines Th<strong>at</strong> Copy, Print and Scan (4 th Qtr 07)<br />

31. Purchase Order Supplier Items (4 th Qtr 07)<br />

32. GFE Requirements Document<strong>at</strong>ion Review (4 th Qtr 07)<br />

1 Oper<strong>at</strong>ional Improvement:<br />

1. Remote Capture Check Processing (4 th Qtr 07) (Submitted first by Susan Camp; Count in SFR total<br />

only)<br />

Pipeline Design & Construction<br />

17 Process Improvements:<br />

1. Process <strong>for</strong> LWC Customers to Get Service Lines Back Flushed After Planned W<strong>at</strong>er Shut-offs (3 rd Qtr 07)<br />

2. Requirement <strong>for</strong> Curb Install<strong>at</strong>ion Prior to Placing the Main in Service (3 rd Qtr 07)<br />

3. Re-winterizing Fire Hydrants Used by Inspection Personnel During W<strong>at</strong>er Main Construction Phases (3 rd<br />

Qtr 07)<br />

4. Bullitt County Customer Communic<strong>at</strong>ions (Toll Free Number) (3 rd Qtr 07)<br />

5. Program <strong>for</strong> Calcul<strong>at</strong>ing the Tapping Fee With Grant Funding (3 rd Qtr 07)<br />

6. Transfer of the BCEP 2/3’s Petition Service Applic<strong>at</strong>ion Fee (3 rd Qtr 07)<br />

7. Project Manager’s Meeting For New <strong>Development</strong> Extensions Project (3 rd Qtr 07)<br />

8. Placement and removal of “NO PARKING” Signs Issued by Louisville Metro Public Works (LWPC)<br />

through Parking Authority of River City (PARC) <strong>for</strong> Capital Projects (4 th Qtr. 07)<br />

9. Project Notific<strong>at</strong>ion <strong>for</strong> GIS Mapping (4 th Qtr. 07)<br />

10. Follow-Up <strong>for</strong> Reloc<strong>at</strong>ion Inquiries th<strong>at</strong> Require Additional Action (4 th Qtr. 07)<br />

11. Employee PTO Request to Process Owner (PO) (4 th Qtr. 07)<br />

12. Rechargeable B<strong>at</strong>teries <strong>for</strong> Inspection Areas (4 th Qtr. 07)<br />

13. KIA Grant Pay Request Invoice (4 th Qtr. 07) (Submitted first by Pipeline Design & Construction;<br />

Shared with Financial Resources)<br />

14. BCWIP Grant Log (4 th Qtr 07)<br />

15. Deferral of the BCEP 2/3’s Petition Tapping Fee (4 th Qtr 2007)<br />

16. Project Name Identific<strong>at</strong>ion <strong>for</strong> Projects in our Regional W<strong>at</strong>er Service Area (4 th Qtr 07)<br />

17. Cre<strong>at</strong>ion of D<strong>at</strong>abase to Track Quality of Work Life Issues <strong>for</strong> PD&C System Advisory Council (4 th Qtr<br />

07)<br />

1 Oper<strong>at</strong>ional Improvement:<br />

1. Revision to Lead Brochure and Notific<strong>at</strong>ion Letter (4 th Qtr. 07)<br />

Managing Business Risk<br />

1 Process Improvement:<br />

1. Lobby Security Post Daily Routine Reference List (4 th Qtr 07)<br />

0 Oper<strong>at</strong>ional Improvement:<br />

©2011 W<strong>at</strong>er Research Found<strong>at</strong>ion. ALL RIGHTS RESERVED.

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