Organizational Development for Knowledge Management at Water ...

1. At the top of the T, write the issue or problem to analyze. Underneath it, write a
description of the ideal situation to achieve.
2. Brainstorm the forces that are driving towards the ideal situation. These forces may be
internal or external. List them on the left side.
3. Brainstorm the forces that are restraining movement toward the ideal state. List them on
the right side.
4. Prioritize the driving forces that can be strengthened or identify restraining forces that
would allow the most movement toward the ideal state if they were removed
5. Discuss the driving forces and restraining forces to focus on. Decide how to strengthen
the positive elements and decrease the occurrence and ramifications of the negative
elements.
Expected Outcomes:
More efficient and/or effective solutions to problems because of better understanding of
forces involved and easier to address and take advantage of these forces.
Helps groups analyze, understand, develop and implement effective solutions to
problems.
Improves learning through dialogue and problem solving and gives individuals a
technique to develop a deeper understanding and suggests ways of thinking about a
problem that can lead to insights, creative solutions and the anticipation of desired
outcomes.
Tools: Brainstorming
Brain Writing
Causal Loop Diagram
Concept Mapping
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Reference:
Lewin, K. (1951). Field Theory in Social Science. New York, NY: Harper.
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