Organizational Development for Knowledge Management at Water ...

Project Studies
OVERVIEW OF PROJECT STUDIES
A list of project studies that provide examples of
knowledge management initiatives. The list
includes subject, utility, size of utility, estimated
cost and benefits.
1 Organizational Efficiency Through Team
Work
2 Development of Operations and Maintenance
Manuals
Alexandria Sanitation Authority,
VA
City of Fairborn, OH
3 Professional Development Initiative – 2007 City of Moline Water Division, IL
4 Public Relations Initiative – 2007 City of Moline Water Division, IL
5 Work Performance Improvement Principles –
2007
City of Moline Water Division, IL
6 Succession Planning Columbus Water Works, GA
7 Employee Leadership and Development Columbus Water Works, GA
8 Adopting the SOP and Training Sessions Loudon County Sanitation
Authority, VA
9 Contracted a Complete Workforce Planning
Project
Tualatin Valley Water District,
OR
10 Quality Based Documentation - Case Study Colorado Springs Utility, CO
11 Knowledge Management through Training Greenville Water System, SC
12 Using Contract Employees to Supplement
and Prepare for Retirements
13 Increasing the Number of Standard
Operating Procedures
14 Converting from Paper Utility to a
Geodatabase
City of Grand Forks Public Water
Utility, ND
City of Akron Public Utilities
Bureau, OH
City of Akron Public Utilities
Bureau, OH
15 Increasing the Number of Interns Hired City of Akron Public Utilities
Bureau, OH
16 Career Ladder Program Waterford Township Department
of Public Works, MI
17 Rally a Team of Exceptional Employees Orlando Utilities Commission, FL
18 Hired a Private Firm to Determine the Utility’s
Communication/Knowledge Sharing Needs
Rice Lake Utilities, WI
19 Computerization of all Customers Service Evergreen Metro District, CO
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