Organizational Development for Knowledge Management at Water ...

You Tube. You Tube provides a public space for widespread viewing of informative material in
support of knowledge sharing. “You Tube” promotes itself with the words “Broadcast Yourself”.
This medium of broadcasting is attracting experts and decision-makers at the point of action
who have something important to say and share. The “You Tube” concept can be adapted at
the Utility level to provide a space to videotape and broadcast Utility experts at all levels. This
social media can support the rapid, widespread transfer of knowledge and serve as a source of
employee learning.
Video Teleconferencing. Video Teleconferencing is a live on-line meeting that allows
participants to see and communicate with each other. This forum can be used by large groups
of professionals to conduct business meetings and discussions, enabling anyone anywhere in
the world to log on and participate. This method of a meeting place can help bring utilities
together to conduct staff meetings and training sessions, or share lessons learned. During a
time when many travel budgets are frozen, video teleconferencing can improve efficiency and
teamwork without raising expenses by bridging the barriers of time and distance to facilitate
collaboration.
Tools: Blog
Document Repository
KnowledgeBase Road Map
Shared Space
Wiki
Additional Resource:
APQC study on Virtual Collaboration
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