Organizational Development for Knowledge Management at Water ...

The Drinking Water Utility KM Toolkit
Readiness Assessment Instrument
Questions
GENERAL QUESTIONS
VERY
VERY
LOW LOW MEDIUM HIGH HIGH
Q1: A KM strategy’s contribution to the 1 2 3 4 5
current performance of my Utility would be
Q2: A KM strategy’s contribution to the 1 2 3 4 5
sustainable performance of my Utility would be
Q3: The level of credibility of the business 1 2 3 4 5
case for a KM strategy is
Q4: Support of the Governance group that 1 2 3 4 5
oversees this Utility for a KM strategy is
Q5: The level of financial resources available is 1 2 3 4 5
Q6: The availability of qualified people to 1 2 3 4 5
implement the KM strategy is
Q7: The amount of time available for 1 2 3 4 5
employees to implement a KM strategy is
LEADERSHIP (General Manager and Direct Reports)
Q8: Leadership’s level of personal interest 1 2 3 4 5
in the KM strategy would be
Q9: Leadership’s ability to work well together 1 2 3 4 5
in support of a KM strategy would be
Q10: The leadership team’s expectation of 1 2 3 4 5
achieving the intended results of a KM strategy
would be
Q11: The leadership team’s willingness to 1 2 3 4 5
reward employees who contribute to the KM
strategy is
Q12: The leadership style in my Utility is 1 2 3 4 5
[very control oriented (1), in between (2-4)
or very collaborative oriented (5)] ...
Q13: The level of leadership involvement and 1 2 3 4 5
Interaction with the workforce is
D-2
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