Organizational Development for Knowledge Management at Water ...

Knowledge Blueprint
A template for recording KSI (knowledge, skill, information) requirements.
Supports: knowledge acquisition, knowledge sharing, learning
LEVEL OF EFFORT
SIZE OF UTILITY
SCOPE OF WORK
MED
SCALABLE
WIDE
The Knowledge Blueprint is a template that allows you to record information about each
knowledge, skill, and information (KSI) requirements for specific jobs. A series of knowledge
blueprints might be filled out for each KSI requirement, each detailing a different knowledge
object used to transfer the knowledge. The example below shows one way of transferring First
Aid skills (the knowledge object is a training course). Other knowledge objects for this
requirement might be books, manuals, pictures, apprenticeship etc. Separate blueprints should
be filled out for each knowledge object as appropriate.
How do I use the Knowledge Blueprint?
For each KSI requirement you should create a set of knowledge blueprints. These are the plans
for knowledge transfer and should indicate the lifespan and update frequency of the material.
The template should enable you to think through each KSI requirement in turn and define
knowledge objects/knowledge transfer methods that satisfy that requirement. As different
knowledge objects will take different update frequencies and potentially different audiences, you
may need a range of knowledge objects to satisfy each KSI requirement. Fill in the templates
using the example below as a guide.
Output/Example
KSI Requirement
Title (Knowledge Object)
Community/Content Center
Knowledge Transfer Modality
Process Phase
Available Through (Media Type)
Target Audience
Update Frequency
Purpose
Abstract
Contents
Responsibility for compiling
and/or authoring
First Aid Skills
First Aid Training Course (Hands-On Training)
Medical (First Aid Skills)
Cognitive understanding
Prior to field work
Workshop
All Utility personnel
Offered once a month, required once a year
To ensure Utility personnel understand and are capable of practicing
basic First Aid
Explanation of basic First Aid skills such as the Heimlich Maneuver,
how to administer CPR, basic emergency medicine and health
maintenance.
How do I perform CPR?
How do individuals react in emergency situations?
What are the important components of health maintenance?
Who do I contact for what?
First Aid training leader (through HR)
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