ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Viewing Reminders
You can view the reminders specific to each change.
To view reminders,
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
1. Log in to the ServiceDesk Plus application using your user name and password. This opens
the ManageEngine ServiceDesk plus home page.
2. Click the Changes tab. This opens the changes list page.
3. Click the title of the change for which you like to view the reminder. This opens the change
details page.
4. Click the Actions tab -> Click the View Reminders option. This opens the Showing All
Reminders page as shown below. This lists all the reminders in ascending order based on
the date.
5. Once the task is completed you can change the state of the reminder from open to
completed. To do this, select the reminder to be closed from the list by enabling the check
box on the left side of each reminder.
6. Select the Change Reminder State To Completed then -> click Change button to change
the state. You can see the reminder striked off to indicate the change.
Alternatively, you can also view the reminders by, clicking Quick Actions link
-> My Reminder(s) option under the Reminders block. This opens the My
Reminders pop up window as shown below. This shows all your reminders irrespective any
specific module.
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