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ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

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License Agreement- Additional Fields<br />

<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

If you require any further additional information while adding the software license agreement details,<br />

apart from the pre-set fields in the licence agreement form you can configure them under License<br />

Agreement - Additional Fields. You can add text fields, numeric fields, date type fields and Cost<br />

fields as the additional fields in the form.<br />

To add license - additional fields,<br />

1. Click on the <strong>Admin</strong> tab in the header pane to open the configuration wizard page.<br />

2. Click on Agreement - Additional Fields icon under Softwares block. The License<br />

Agreement Additional page opens to view the following tabs namely, Text, Numeric,<br />

Date/Time and Cost. You can add up to twelve text and cost fields, and four numeric and<br />

date/time fields.<br />

Configuring Additional Text fields<br />

1. By default, the Text tab is selected. Specify the Label for the Additional field.<br />

2. Specify any relevant information about the additional field in the Description text field.<br />

3. Select the Type of the text field by enabling the radio button. It can be either Single-Line,<br />

Multi-Line or Pick List (drop down list).<br />

4. You can also specify default values to be pre-filled in the license agreement form.<br />

5. Save the settings.<br />

Configuring Additional Numeric fields<br />

1. Click on the Numeric tab.<br />

2. Specify the Label for the additional field.<br />

3. Specify any relevant information about the additional fields in the Description text field.<br />

4. Save the settings.<br />

Configuring Additional Date/Time fields<br />

1. Click on the Date/Time tab.<br />

2. Specify the Label for the additional field.<br />

3. Specify any relevant information about the additional fields in the Description text fields.<br />

4. Click Save to save the settings.<br />

Configuring Cost fields<br />

1. Click on the Cost tab.<br />

2. Specify the Label for the Additional field.<br />

3. Specify any relevant information about the additional field in the Description text field.<br />

4. You have two cost type fields, Add cost (for cost addition) and Subtract cost (for cost<br />

subtraction). Click the corresponding radio button to select the cost fields and also specify the<br />

Default values to be pre-filled in the license agreement form.<br />

These additional fields will appear while adding the license agreement details. To delete a userdefined<br />

fields, instead of adding the label names, delete the existing label names you wish to remove<br />

from the fields of the form and click Save. The fields are automatically removed from the License<br />

Agreement form.<br />

ZOHO Corp. 474

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