ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Individual License/OEM
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
1. Select the License Option as either Full Package Product (FPP) or Others from the drop
down.
2. Specify the Number of licenses required for the selected product.
3. Enter the License Key (s) for the software in the given text box. The license keys values
should be in comma separated values format. Say XBVJD,YCCYR,7DF28,JH2PX,MYT7M.
4. Save the details The license is listed in the software license list view page.
Volume License/Trial License
1. Mention the Number of licenses required for the selected product.
2. Specify the number of Installations allowed per license.
3. Specify the License Keys in the given text field. Say XBVJD,YCCYR,7DF28,JH2PX,MYT7M.
4. Save the details. The license is listed in the software license list view page.
Client Access License (CAL)
The Client Access License consists of the following License Options,
� Per Seat-Device/ Per Seat-User: License given to each unique user/device to avail the
server software product. The number of CALs is equal to the number of devices/users
accessing the server software.
� Per Server: License given to each server. The number of devices accessing the server
simultaneously is limited and is primarily recommended for servers that require limited
access.
� Pre Processor: Connect unlimited users/workstations to the server product.
� Pre Mailbox: License for each mailbox using Exchange Server.
Select the License Option from the combo box.
Pre Seat-Device
1. Enter the required Number of CALs.
2. Specify the License Keys in the given text field. Say XBVJD,YCCYR,7DF28,JH2PX,MYT7M.
3. If there are any additional information required, then the same can be specified under
Additional Information block.
4. You can select the workstations that can access the software from Choose CAL Installation
block. Select the workstation by either choosing the client software from Filter by or from
Departments drop down. You can also search for the workstation on entering the name in
Search field and selecting Go button. The list of server/workstations is displayed. Select the
workstations. Click >> button to move to CAL Installation box. Note: The number of
workstations selected should be lesser than or equal to the specified number of CALs.
5. Save the details. The license is listed in the software license list view page.
Pre Seat-User/ Pre-Mailbox
1. Specify the details similar as above.
2. Instead of selecting the workstations from Choose CAL Installation block, choose the Users
to access the software from the list displayed.
3. Save the details. The license gets listed in the software license list view page
ZOHO Corp. 251