09.12.2012 Views

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Editing Components<br />

To edit the resource details,<br />

1. Log in to <strong>ServiceDesk</strong> <strong>Plus</strong> using your user name and password.<br />

<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

2. Click the Assets tab -> select the Asset Components link under the resource block on the<br />

left hand side of the page. This opens the list view page of the asset components.<br />

3. Click the title of the Asset Components to be edited. This opens the Asset details page.<br />

4. Click Edit button on the top right hand side of the page (Or) Click the Actions combo box<br />

next to the edit resource button -> select the Edit option. This opens the Edit Components<br />

page.<br />

5. Edit the Asset Details block such as Asset Name, Tag, Serial No, Bar Code, Vendor Name,<br />

Cost, Acquisition Date, Expiry Date, and Location. The Product Name cannot be edited as<br />

it is linked to the product list created by the technician.<br />

6. Modify the Asset State details such as, Current usage status of the assets like In Use, In<br />

Repair and so on. Then the Associate the asset to User or Department details or Assign to<br />

User or Department details.<br />

7. Update the changes. You can see the components details getting updated.<br />

ZOHO Corp. 218

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!