09.12.2012 Views

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

To add resources,<br />

1. Click Add Resource button in the Resource Info block.<br />

<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

2. In the Add Resource pop up, specify the Resource Title and a brief Description on the<br />

purpose for adding this resource. The Resource Title is a mandatory field.<br />

3. Next, you can either choose to select the question from the existing question list or create a<br />

new question. Selecting from existing question list: To select a question from the existing<br />

question list, use the Select your question drop down.<br />

Select a question from the list, say "Choose the additional hardware required". The question is<br />

displayed along with an edit and delete icon. If you wish to add another additional hardware to<br />

the list, click on the edit icon . Enter your option and add it to the existing list as shown<br />

below. Click Ok to save the question.<br />

ZOHO Corp. 379

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!