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ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

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<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

Select the assets/software to be displayed in the question by clicking >> (move right) button as<br />

shown in the image. Click Ok to save the question.<br />

Manual addition of Resources:<br />

If the new employee is a designer and requires products that are not configured in the<br />

application, then you can manually add the resources by selecting the Add options as Add<br />

Manually as shown in the image below.<br />

Enter the resource. In this case the resource is "HP Pavilion" and click Add >> to make the<br />

resource available in the question. Click Ok to save the question. To add another question,<br />

click New Question and follow the process as above.<br />

4. Click Save to save the resource information. The questions are displayed in the Resource<br />

Info block of the service preview form from where you can also edit or delete the added<br />

resources.<br />

ZOHO Corp. 381

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