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ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

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High SLA<br />

<br />

<br />

<br />

Email<br />

<br />

<br />

<br />

Howard Stern<br />

Open<br />

High<br />

Tier 3<br />

<br />

<br />

<br />

<br />

<br />

<br />

Network<br />

This is description<br />

<br />

<br />

<br />

<br />

Deleting Request<br />

To delete a request, the URL is given as:<br />

http://:/sdpapi/request/<br />

<strong>ManageEngine</strong> <strong>ServiceDesk</strong> <strong>Plus</strong> <strong>8.0</strong> :: <strong>Admin</strong> <strong>Guide</strong><br />

Assume the Request ID to delete is 21, then the URL is: http://localhost:8080/sdpapi/request/21/<br />

Key points:<br />

1. The operation name "DELETE_REQUEST" should be sent as a "post attribute" with key<br />

"OPERATION_NAME"<br />

2. The technician key should be sent as a "post attribute" with key "TECHNICIAN_KEY"<br />

3. Input is not required for deleting requests.<br />

Output:<br />

<br />

<br />

ZOHO Corp. 537

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