ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

Submit For Approval
ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
You can submit the request for approval to the manager using this option. To submit for approval,
1. Log in to the ServiceDesk Plus application using your user name and password.
2. Click the Request tab in the header pane. This opens the request list view page.
3. Click the Title of a request which you want to submit for approval. This opens View Request
page.
4. Click the Actions tab -> select Submit For Approval option. Submit For Approval page pops
up.
5. Specify the To address. This is a mandatory field.
6. Edit the Subject and specify relevant subject in the given field. This is a mandatory field.
7. Specify the relevant Description in the given text field. $ApprovalLink is a variable. It should
be available with the mail to replace the variable with the link where you have the request
details.
8. And send the mail for approval.
The manager gets the Request for approval mail with the link. On clicking the link it opens a form with
approve or reject option & request details as shown below,
The manager has to approve or reject the request based on the requirement. And save the details.
On Saving the decision you get a thank you message.
ZOHO Corp. 97