ManageEngine ServiceDesk Plus 8.0 :: Admin Guide

ManageEngine ServiceDesk Plus 8.0 :: Admin Guide
Click Save and Scan now button to save and scan the domain immediately. Clicking on Cancel
button takes you back to the list view.
Note
For the workstation scan to execute successfully the following things need to be true:
a. WMI should be enabled in the workstation where the Asset Explorer server is running.
b. COM/DCOM service should be switched on in all the workstations belonging to the
windows domain.
Scanning a Domain
1. Click Scan Domain icon of the domain to be scanned from the Domain list view page.
2. Choose the Organizational Units for which you want to import the workstations by enabling
the check box.
3. Select the Site to associate the scanned workstations from the Choose Site option. This
option is available only if the sites is specified
4. Click Start Scanning button to start the scanning process.
You will get the complete report of the scan listing the total number of scanned workstations,
successful scanned workstations and the number of failed workstation list.
Editing a Domain
1. Click on the Edit icon beside the Domain Name you wish to edit.
2. In the Edit Domain form, you can modify the name of the domain, login name, password, and
description of the domain.
3. Click Save to save the changes performed. Click Save and Scan now button to save and
scan the domain immediately. At any point, if you wish to cancel the operation that you are
performing, click Cancel.
Deleting a Domain
1. Click the Delete icon beside the Domain Name you wish to delete. A confirmation dialog
is opened.
Click OK to proceed with the deletion. The domain gets deleted from the list. If you do not wish to
delete the domain, then click Cancel.
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